Content Operations Technician (Contract)

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Salary: Not specified

Filmhub is a global, all rights, film & TV distributor. Leveraging decades of industry expertise and a legacy of billions of dollars in global box office, we distribute unlimited opportunity to the storytellers, creatives, and makers who drive our industry. Filmhub was founded by world-renowned composer and producer Klaus Badelt (Pirates of the Caribbean, Gladiator) and Silicon Valley entrepreneur Alan d’Escragnolle (Square, Intuit) and funded by the top investors in tech & entertainment including a16z & 8VC. Pairing a global network of strategic relationships with cutting-edge technology, we represent the industry’s leaders, from producers of global blockbusters to Oscar legends, festival darlings, cinema auteurs, and indie heroes.

This role focuses on maintaining high video quality standards and supporting filmmakers through video ingest QC and cloud-based asset processing and delivery. It also involves providing customer support and contributing to help resources.

Requirements

• 1+ year(s) in film industry post production, video quality control, and/or content operations
• Extremely organized and detail-oriented
• Strong ability to investigate and troubleshoot technical issues
• Tech wizard with knowledge of:
  • Video streaming and content delivery
  • Video codecs (DNxHD/HR, ProRes, bit rates, resolution, aspect ratios)
  • Audio file processing (clipping, export, routing, loudness, metering)
  • Image processing (basics like color correction)
• Familiarity with file-based QC systems (Baton/Dalet/Aurora etc.) is a plus.
• Good written communication skills
• Passion for indie film

Responsibilities

• Run our rigorous ingest QC, onboarding independent film and episodic titles, including video, related assets, and metadata.
• Supervise and monitor our proprietary cloud-based asset processing and delivery to video streaming platforms.
• Contribute to our help resources – write help articles, make tutorial videos.
• Evaluate current product work with the development team to improve user experience.
• Manage individual project priorities, deadlines, and deliverables.

Application Instructions

• Not specified

Company Information

Filmhub is a global, all rights, film & TV distributor. Founded by Klaus Badelt and Alan d’Escragnolle, and funded by leading investors, Filmhub represents a diverse range of filmmakers and utilizes cutting-edge technology to distribute their content worldwide.