Pharmacy Manager at CVS Health

Baton Rouge, Louisiana, United States

CVS Health Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Retail, PharmacyIndustries

Requirements

  • Lead and develop a pharmacy team providing exceptional patient care
  • Promote best practices and lead through change
  • Identify and address performance opportunities
  • Support novel program awareness and onboard new pharmacy team members
  • Recognize colleagues for success
  • Exhibit best practices when working the bench, including quarterbacking the team, providing meaningful patient counseling, and abiding by legal/regulatory guidelines
  • Demonstrate genuine care and act as a role model
  • Oversee pharmacy team during bench shifts with effective coaching and follow-up
  • Follow and direct pharmacy workflow procedures and safety guardrails
  • Show empathy, collaborate with healthcare teams, and resolve insurance/medication issues
  • Proactively offer and deliver immunizations, and support Pharmacy Technicians in learning to immunize
  • Manage pharmacy inventory, focusing on best practices and cold chain protection
  • Conduct onboarding and training for new Technicians and Pharmacists on CVS workflow, ensuring timely completion
  • Ensure compliance with state Board of Pharmacy regulations and escalate issues
  • Partner with Store Manager for talent pipeline of cross-trained colleagues
  • Oversee Staff Pharmacists and District Support Pharmacists, manage performance through observation, feedback, reviews, and gap closure

Responsibilities

  • Manage and improve patient health through safe dispensing, counseling, and immunizing
  • Strengthen pharmacy performance measures through coaching and follow-up
  • Ensure safe and accurate prescription fulfillment
  • Contribute to positive patient experiences through empathy and coaching
  • Manage pharmacy inventory and coach team on best practices
  • Conduct new hire onboarding and training for store and district
  • Maintain pharmacy operations compliance with regulations
  • Partner with Store Manager on cross-trained talent pipeline
  • Oversee performance of pharmacists through observation, feedback, and reviews

Skills

Pharmacy Management
Team Leadership
Patient Counseling
Regulatory Compliance
Staff Onboarding
Performance Management
Patient Care
Inventory Management

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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