Sr. Associate, Small Business & Consumer Operations - Project Manageme…
SantanderSalary not specified
- Full Time
- Junior (1 to 2 years)
$35,000 – $45,000Compensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
BankingIndustries
Requirements
Candidates should possess a high school diploma or equivalent, and demonstrate a strong interest in customer service and financial products. Completion of a 4-8 week on-boarding and education program, including rotations in operations and Sales & Service, is required to become a Retail Personal Banker I, culminating in a certification demonstrating necessary skills.
Responsibilities
The Personal Banker Associate will utilize the consultative sales process to identify and meet customer financial needs, proactively acquire new households and deepen existing relationships through various activities such as lobby leadership, aisle time, and tele-consulting. They will process teller transactions, maintain knowledge of retail products and services, cross-sell to existing customers, establish relationships with Business Partners, and consistently meet or exceed production goals and customer experience standards.
Skills
Teller Transactions
Customer Service
Sales
Financial Products
Cross-selling
Relationship Management
Consultative Sales
Fifth Third Bank
Provides banking, loans, and wealth management services
About Fifth Third Bank
Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.
Key Metrics
Cincinnati, OhioHeadquarters
1858Year Founded
IPOCompany Stage
Social Impact, Financial ServicesIndustries
10,001+Employees