People & Org Development Manager at Imprint

New York, New York, United States

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$150,000 – $180,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Financial ServicesIndustries

Requirements

Skilled problem solver who identifies root causes, defines clear goals, and designs lasting solutions
Focused on business value, connecting people initiatives directly to measurable organizational outcomes
Exceptional communicator with clear, thoughtful written and verbal communication skills
Strong attention to detail and operational excellence in programs and processes
Proficient in Google Sheets or Excel, with experience using data to inform and measure people strategies
Comfortable using AI tools to enhance quality, efficiency, and creativity
Adaptable and curious, able to learn quickly and thrive in a dynamic environment
Resilient, optimistic, and energized by complex challenges

Responsibilities

Design and implement scalable people programs — Develop and execute initiatives such as onboarding, performance management, and career development that strengthen organizational effectiveness and align with business goals
Partner on organizational strategy and design — Collaborate with the Head of People and business leaders to diagnose organizational challenges, identify root causes, and design structures, processes, and systems that enable high performance
Leverage data to drive decisions — Establish and analyze people metrics to measure impact, identify trends, and inform priorities for talent development, engagement, and retention
Optimize talent processes — Continuously improve key people processes—such as hiring, onboarding, and feedback cycles—to ensure they are efficient and aligned with Imprint’s values and growth objectives
Foster effective communication and change management — Lead intentional communication and change efforts that ensure clarity, alignment, and engagement across the organization as new programs and systems are introduced

Skills

People Programs

Onboarding

Performance Management

Career Development

Organizational Design

HR Strategy

Data-Driven HR

Talent Management

Employee Engagement

Change Management

Imprint

Designs and manages co-branded credit card programs

About Imprint

Imprint designs and manages co-branded credit card programs for well-known American brands. By partnering with these brands, Imprint creates credit cards that attract modern consumers, aiming to enhance the value of their partners' customer relationships. The company focuses on increasing metrics such as average spending, shopping frequency, and annual sales for cardholders. Imprint's process is notably faster than traditional credit card issuers, allowing them to launch new programs in about three months instead of the typical 18 months. Additionally, Imprint prioritizes customer service, offering a premium experience to cardholders. The goal of Imprint is to provide brands with effective credit card solutions that drive customer loyalty and sales.

New York City, New YorkHeadquarters

2020Year Founded

$197.5MTotal Funding

SERIES_CCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Competitive compensation and equity packages

Leading configured work computers of your choice

Unlimited vacation policy

Fully covered, high-quality healthcare including fully covered dependent coverage

Additional health coverage includes access to One Medical and option to enroll in an FSA

16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents

An understanding that successful remote work requires flexibility and an appreciation for asynchronous work

Access to industry leading technology across all of our business units — stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Limited edition Imprint Credit Card (no hard pull) for the first 100 team members only. Get 1.5% cash back on all purchases, plus additional perks

Risks

Increased competition from traditional issuers adopting fintech innovations.

Potential regulatory scrutiny could increase compliance costs for Imprint.

Economic downturns may reduce transaction volumes and Imprint's revenue.

Differentiation

Imprint launches co-branded credit card programs in just three months.

Imprint offers tailored rewards programs for each brand's specific needs.

Imprint provides 'white-glove treatment' customer service to all cardholders.

Upsides

Imprint raised $75M in Series C funding to fuel innovation.

Increased consumer interest in digital wallets boosts demand for Imprint's solutions.

Partnerships with traditional banks expand Imprint's co-branded card opportunities.

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