People Generalist, APAC at Forter

Singapore, Singapore, Singapore

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Human ResourcesIndustries

Requirements

Candidates should have at least 3 years of experience as a People Generalist, preferably in a fast-growing technology company, with expertise in employee relations, employee experience, and people operations. Experience supporting multi-geographical locations in APAC, including Singapore, China, Japan, and Australia, with an understanding of regional employment laws, is essential. Proven ability to implement HR programs, serve as a primary contact for senior leaders on local HR matters, champion diversity, equity, and inclusion, and utilize Excel for data analysis is required. Mandarin proficiency is highly beneficial.

Responsibilities

The People Generalist will provide HR consultation to leaders and employees in the APAC region, covering areas such as workforce planning, succession planning, performance management, organizational design, employee relations, talent mobility, and terminations. They will partner with local leaders to build teams, collaborate with the global recruitment team to address talent acquisition challenges, and ensure legal compliance with local employment laws and policies. Responsibilities also include assisting with policy and benefits administration, HR systems management, onboarding and offboarding processes, developing total rewards programs, owning employee experience initiatives and events, and managing operational projects related to office spaces. Additionally, the role involves partnering with global HR leadership to execute HR strategies and initiatives.

Skills

HR Consulting

Workforce Planning

Succession Planning

Performance Management

Organizational Design

Employee Relations

Talent Mobility

Termination Discussions

Recruitment Support

Talent Acquisition

Employment Law Compliance

HR Operations

Policy Administration

Benefits Administration

HR Systems Management

Onboarding

Offboarding

Total Rewards Programs

Employee Experience

Event Planning

Cross-cultural Communication

Forter

Fraud prevention and identity protection services

About Forter

Forter provides a range of services designed to protect online businesses from fraud and abuse. Its offerings include identity protection to prevent unauthorized access and fraudulent purchases, fraud management that allows businesses to make instant decisions to stop fraudsters, and abuse prevention to identify unauthorized resellers and coupon abusers. Additionally, Forter focuses on payment optimization to enhance trust with banks and improve transaction conversion rates while ensuring compliance with European regulations like PSD2. The company also automates chargeback recovery to help businesses dispute and win claims. Unlike many competitors, Forter operates on a B2B model, charging businesses based on their size and transaction volume, and aims to enhance revenue protection and customer experience for online retailers.

New York City, New YorkHeadquarters

2013Year Founded

$513.6MTotal Funding

SERIES_FCompany Stage

Cybersecurity, Financial ServicesIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Home Office Stipend

Unlimited Paid Time Off

Hybrid Work Options

Risks

Rising BNPL services complicate fraud detection and increase payment default risks.

Increased returns fraud challenges Forter's fraud prevention systems.

Shift to social media shopping introduces new fraud vectors for Forter to address.

Differentiation

Forter offers real-time, automated fraud prevention solutions for online merchants.

The company focuses on consumer-centric fraud prevention, enhancing customer experience and growth.

Forter's services include identity protection, fraud management, and payment optimization.

Upsides

Forter's AI enhancements improve decision capabilities, boosting fraud prevention effectiveness.

Partnerships with Shopify, Salesforce, and PwC enhance Forter's competitive positioning.

Integration with Gr4vy streamlines payments and mitigates risks for enterprise merchants.

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