CDK Global

Payments Sales Engineer

United States

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Financial ServicesIndustries

Position Summary

The Payments Sales Engineer is responsible for providing payments expertise and support to the sales team and prospective merchants. The role requires deep understanding of the embedded payment processing systems, technical problem-solving skills, and the ability to communicate and demo complex concepts to both technical and non-technical stakeholders. The Payments Sales Engineer works closely with the sales team, product, and merchants to drive successful implementation of the payment's solution.

Key Responsibilities

Sales Support

  • Develop and maintain an in-depth understanding of the payments industry, including trends, regulations, and technologies.
  • Act as a subject matter expert on payment products and services, providing guidance and support to sales teams.
  • Collaborate with product development teams to ensure payment solutions meet market needs and compliance requirements.
  • Identify, pursue, and close new business opportunities within the payments space, leveraging expertise to drive sales growth.
  • Provide training and support to sales teams on payment products, industry trends, and competitive positioning.
  • Engage with key stakeholders, including clients and partners, to understand their payment needs and develop tailored solutions.
  • Stay abreast of competitive offerings and market dynamics to inform sales strategies and tactics.

Customer Relationship Management

  • Build and maintain strong relationships with key technical stakeholders.
  • Act as trusted advisor to clients, providing ongoing guidance and support.
  • Work directly with stakeholders and vendors to ensure complete implementation and configuration of each merchant.
  • Participate in industry events, conferences, and forums to enhance visibility and knowledge within the payments community.

Qualifications

  • 3-5 years of experience in sales within the payments industry, with a proven track track record of meeting or exceeding sales targets.
  • Bachelor’s degree in Business, Finance, Marketing, or related field or equivalent experience in lieu of degree.
  • Deep understanding of embedded payment processing technologies, including card-present, card-not-present.
  • Strong knowledge of payment processing systems, gateways, API, and integration into software.
  • Strong communication and presentation skills, with the ability to articulate complex payment concepts to diverse audiences.
  • Excellent analytical and problem-solving skills, with the ability to translate market insights into actionable sales strategies.
  • Proven ability to build and maintain relationships with clients, partners, and internal stakeholders.
  • Knowledge of regulatory requirements and compliance standards relevant to the payments industry.
  • Ability to travel as needed to meet with clients and support sales efforts.
  • Relevant certifications (e.g., Certified Payments Professional) preferred but not required.

Compensation and Benefits

  • Salary: $100K Base + 12% Commission
  • CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.
  • We offer Medical, dental, and vision benefits in addition to:
    • Paid Time Off (PTO)
    • 401K Matching Program
    • Tuition Reimbursement

Company Culture

  • At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), resul

Skills

Payments industry expertise
Embedded payment processing systems
Technical problem-solving
Sales support
Product knowledge
Market analysis
Client relationship management
Solution development
Sales strategy
Payment regulations
Payment technologies
Competitive analysis

CDK Global

Integrated software solutions for automotive retail

About CDK Global

CDK Global provides integrated software solutions specifically designed for the automotive retail industry. Their products help auto dealerships manage various operations such as billing, customer relationship management (CRM), inventory management, and service scheduling. By using these software tools, dealerships can streamline their processes, improve customer experiences, and increase sales. Unlike many competitors, CDK Global focuses on the unique challenges of the automotive market, including the transition to electric vehicles (EVs), and tailors its solutions to meet these evolving needs. The company's goal is to enhance the efficiency and productivity of its clients through advanced technology, ultimately driving the automotive retail industry forward.

Hoffman Estates, IllinoisHeadquarters
1972Year Founded
IPOCompany Stage
Automotive & Transportation, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
401(k) Company Match
Tuition Reimbursement

Risks

Tekion's lawsuit could lead to significant legal expenses and reputational damage.
Antitrust lawsuit resulted in a $100 million payout, indicating potential legal vulnerabilities.
Cybersecurity breach impacted major clients, potentially leading to loss of trust and business.

Differentiation

CDK Global specializes in integrated software solutions for the automotive retail industry.
The company offers a subscription-based model for its software solutions.
CDK Global focuses on EV transition challenges, tailoring solutions for evolving industry needs.

Upsides

Increased focus on cybersecurity can enhance CDK Global's reputation and client trust.
Digital transformation in automotive industry presents opportunities for expanding software offerings.
Rise of EVs creates demand for specialized dealership software solutions by CDK Global.

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