Patreon

Payment Partnership Manager

San Francisco, California, United States

$110,500 – $149,500Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Financial ServicesIndustries

Requirements

Candidates should have at least 3 years of proven experience in payments, fintech, or consulting roles focusing on strategy and partnerships. A deep understanding of payment processing, payment networks, and global payment trends is essential, along with strong analytical and problem-solving skills. The ability to operate independently and navigate complex issues with minimal guidance is required, as well as excellent relationship management and negotiation skills. Candidates must be able to work in a fast-paced environment while managing multiple projects simultaneously.

Responsibilities

The Payment Partnership Manager will optimize payment operations by identifying opportunities to increase TPV, reduce costs, and enhance efficiency in pay-in and payout processes. They will monitor performance and industry trends, analyze payment performance metrics, and propose new initiatives to improve customer experience. Managing partner relationships is key, including overseeing interactions, escalations, contract negotiations, and quarterly business reviews. The role also involves driving strategic decision-making by collaborating closely with technical leadership and cross-functional teams to assess and onboard best-in-class payment solutions, while improving payment resilience through best practices and incident resolution.

Skills

Payment Operations
TPV
Analytical Skills
Relationship Management
Cross-functional Collaboration
Pay-in
Payouts
Industry Trends
Optimization

Patreon

Membership platform for creators and artists

About Patreon

Patreon is a membership platform that connects artists and creators with their most dedicated fans, allowing them to earn a sustainable income. It serves a variety of creators, including writers, musicians, visual artists, and podcasters, by enabling them to offer exclusive content and experiences to their supporters, known as patrons, in exchange for a monthly subscription fee. Creators can set up different membership tiers that provide various perks, which helps them establish a reliable income stream that is often more stable than traditional revenue sources like advertising. Patreon takes a percentage of the earnings from creators, ensuring that the company's success is tied to the success of its users. The platform also provides tools for creators to manage their memberships, engage with patrons, and grow their audience. The main goal of Patreon is to support independent creators in achieving financial stability and fostering a closer relationship with their audience.

Key Metrics

San Francisco, CaliforniaHeadquarters
2013Year Founded
$342.5MTotal Funding
SERIES_FCompany Stage
Consumer Software, EntertainmentIndustries
1,001-5,000Employees

Benefits

Competitive Pay & Equity - Our company was built on the idea of value for value. To get the best on board, we provide competitive base salaries, stock options, and a 401k program.
The Bells and Whistles - As they say, it’s the little things: commuter stipend, computer gear, standing desks, a learning stipend for your professional development and a monthly patronage stipend.
Health Coverage - We offer incredible healthcare options for you and your loved ones (including dental, vision and mental health), as well as snacks and a daily catered lunch.
Balance & Wellness - We offer a gym stipend (or Fitness SF membership), as well as unlimited vacation and sick leave.

Risks

Alleged privacy violations could lead to legal challenges for Patreon.
Integration with AltStore PAL may attract scrutiny from Apple.
Recent layoffs and office closures suggest potential financial instability.

Differentiation

Patreon offers creators a direct revenue stream through fan subscriptions.
The platform supports diverse creators, from musicians to visual artists and podcasters.
Patreon aligns its success with creators by taking a percentage of their earnings.

Upsides

Growing demand for exclusive content boosts Patreon's appeal to creators.
Integration with AltStore PAL expands monetization opportunities for developers.
Expansion of e-commerce features diversifies creators' income streams.

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