Customer Support Specialist
Cars CommerceSalary not specified
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Online Used Car MarketplaceIndustries
Requirements
Candidates should have experience working with payment systems and a solid understanding of payment processing, reconciliation, and risk management. Strong communication skills are essential, with the ability to explain complex financial concepts clearly and build rapport with customers. A detail-oriented mindset and problem-solving abilities are required, along with a proactive and positive attitude.
Responsibilities
The Payment Operations Specialist will resolve payment issues for dealers and sellers quickly and efficiently. They will oversee the entire payment process to ensure accuracy, security, and timeliness. Managing payment support tickets and responding to queries promptly is a key duty. The specialist will also approve payments, track transactions, and create reports to enhance decision-making regarding payment processes.
Skills
Communication
Problem-solving
Detail-oriented
Accuracy
Teamwork
Proactive
Reporting
Motorway
About Motorway
London, United KingdomHeadquarters
2017Year Founded
$264.2MTotal Funding
SERIES_CCompany Stage
Automotive & Transportation, Consumer SoftwareIndustries
201-500Employees