Supervisor, Revenue Services – Motor Vehicle Accident

Employment Type: Full-Time

Position Overview

The Supervisor, Revenue Services – Motor Vehicle Accident oversees a team of Motor Vehicle Accident Revenue Specialists and serves as the internal escalation point for claim processing resolution. This position is responsible for handling patient health information (PHI) and maintaining extreme privacy and security as it relates to confidential and proprietary information.

Company Information

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers’ Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes.

By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management.

EnableComp is a multi-year recipient of the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024. It is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years.

Key Responsibilities

• Responsible for the daily supervision of assigned Revenue Services teams.
• Serves as the primary escalation point, to directly or through staff, work with clients to resolve roadblocks that may hinder the claims resolution process and provides direction to Revenue Specialists to resolve existing claims.
• Partners with Managers to disseminate priority of daily tasks to their assigned team.
• Prepares performance evaluations and account reviews and plays a role in delivering both documents in conjunction with the Manager.
• Analyze and evaluate Motor Vehicle Accident claim payments using EnableComp's proprietary software, systems and tools.
• Use payment documentation provided by payers to determine if the medical provider has been reimbursed in compliance with the applicable Medicare or Federal contract rates.
• Research, request and acquire all pertinent medical records and any other supporting documentation necessary and then submit with hospital claims to insurance companies to ensure prompt correct claims reimbursement.
• Conduct timely and thorough telephone follow-up to ensure proper reimbursement.
• Prepare correct MVA initial bill packet using EnableComp systems tools and submit with all necessary supporting documentation to insurance companies.
• Works with Data Analytics team to research issues with claim and payment imports, etc.
• Trains and mentors staff including new hires, especially in regard to ongoing training needs that may result from the SOP for goal escalation.
• Works with Data Quality team to research issues with calculations and other projects.
• Works with Document Management team to remove roadblocks around document acquisition and other requisite items needed to collect accounts.
• Perform Quality Control tasks on behalf of management regarding account flow and due diligence.
• Authority to recommend staff hires or terminations as necessary to enable it to achieve the approved strategy.
• Other duties as required.

Requirements and Qualifications

• High School Diploma or GED required. Associates or bachelor’s degree a plus.
• 5 years' experience in healthcare field working in billing or collections.
• 5 years' client facing/customer services experience.
• 1-2 years supervisory or team lead experience.
• 3-5 years' experience w... (Note: This section appears to be cut off in the original description)

Location Type

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Salary

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