DMV Operations Specialist - Title & Registration

Position Overview

eBay is seeking exceptional DMV Operations Specialists to join its Title & Registration team at Caramel, an eBay group company. Caramel is a car checkout platform focused on simplifying and securing private party and independent dealer sales. As a DMV Operations Specialist, you will facilitate independent car sale transactions, providing buyers and sellers with a smooth, white-glove experience.

About the Team

Caramel is a car checkout platform that makes private party and independent dealer sales simple and safe, now part of the eBay portfolio. We are committed to hiring talented, driven people and enabling them to flourish.

Responsibilities

• Communicate effectively with state agencies regarding title & registration related matters.
• Develop and utilize 50-state DMV knowledge related to title and registration processing, adhering to multi-state compliance.
• Leverage title & registration expertise to solve complex transaction matters.
• Maintain and influence Standard Operating Procedures (SOPs) to ensure consistency and effectiveness.
• Contribute to smooth customer experiences, delivering a standard of white-glove service.

Requirements

• Experience with DMV operations within the automotive industry.
• Knowledge of purchase and sale documentation and associated processes.
• Automotive industry experience and knowledge of automobile terminology.
• Proficient with or the ability to quickly learn various computer software and Microsoft Office applications.
• Effective communication skills via any means with individuals of any level internally and externally, employing a consultative approach.
• Bachelor’s degree or equivalent preferred.

Employment Type

• Full-time

Location & Work Schedule

• Location Type: Remote (US)
• Working Schedule: Monday - Friday, available shifts:
  • 6:00 AM - 2:00 PM PST
  • 8:00 AM - 4:00 PM PST
  • 10:00 AM - 6:00 PM PST

Salary & Compensation

• Base Pay Range: $26.00 per hour
• Base pay offered may vary based on individualized factors, including location, skills, and experience.
• The total compensation package may also include other elements, such as a target bonus and restricted stock units (as applicable), in addition to a full range of benefits (including 401(k) eligibility and various paid time off benefits).

Company Information

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Application Instructions

• Please refer to the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

Equal Opportunity Employer

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.

If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request.