Global Payments Operations Specialist
Carrot FertilitySalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, FinTech, PaymentsIndustries
Requirements
- Bachelor’s degree in Business, Finance, Computer Science, or a related field
- 3–5 years of experience in payments, card networks, banking, or fintech in an analytical or operational role
- Demonstrated experience reading and interpreting card network documentation and operating manuals
- Strong understanding of transaction messaging formats (e.g., ISO 8583) and settlement flows
- Strong analytical skills with experience in data analysis, transaction flow mapping, and performance metrics
- Detail-oriented with strong problem-solving and documentation skills
- Familiarity with EMV, PCI-DSS, 3DS, or tokenization frameworks
- Skilled in querying and analyzing data using tools like Qlik, Excel, Snowflake or similar platforms
- Excellent analytical and communication skills; able to translate complex technical details into clear business insight
- Ability to identify payment-related customer pain points by understanding the impact of payment network performance factors such as latency, reliability, and transparency on the customer experience
Responsibilities
- Analyze customer behavior, transaction patterns, and payment flow data to identify trends, anomalies, and opportunities for optimization
- Interpret and apply card networks (e.g., Visa, Mastercard) rules, regulations, and technical specifications to ensure compliance and improve operations
- Support the implementation of new payment features, network certifications, and system updates
- Set up and maintain BIN (Bank Identification Number) configurations and tokenization schemes to support new payment programs and initiatives
- Coordinate encryption key rotations and certificate renewal requests with internal security teams and external partners, ensuring continuous secure operations
- Maintain day-to-day Jira requests, monitor and troubleshoot issues across the payment lifecycle to ensure high system reliability and a seamless customer experience
- Recommend process improvements and system enhancements to increase efficiency, reduce risk and improve customer experience
- Develop and maintain documentation on network processes, transaction mapping, and exception handling
Skills
Visa
Mastercard
Payment Networks
Data Analysis
Transaction Analysis
Customer Behavior Analysis
Compliance
Network Specifications
Payment Lifecycle
Oura
Wearable health monitoring smart ring
About Oura
Oura offers a smart ring that tracks various health metrics, including sleep patterns, heart rate variability, and physical activity. The ring uses advanced sensors to collect data, which is then analyzed and displayed through a mobile app, providing users with insights to improve their health and lifestyle. Unlike many competitors, Oura focuses on a direct-to-consumer model, selling its rings through its website and collaborating with sports teams and health institutions for additional partnerships. The goal of Oura is to help users, including athletes and those with health conditions, optimize their health through data-driven insights.
Oulu, FinlandHeadquarters
2013Year Founded
$344.1MTotal Funding
SERIES_DCompany Stage
Biotechnology, HealthcareIndustries
501-1,000Employees
Benefits
Competitive salary & equity packages
Health, dental, financial, & vision insurance
Wellness & mental health benefits
$300 per month health improvement related stipend
Flexible working hours
An Oura Ring of your own
Employee discount for friends & family
20 days of PTO
Risks
Increased competition from Samsung and Huami may pressure Oura's market share.
Criticism of cumbersome interfaces could lead users to competitors like VIV Health.
High valuation may lead to investor pressure for rapid growth, risking strategic missteps.
Differentiation
Oura's smart ring tracks over 20 biometrics, offering comprehensive health insights.
The ring's seamless wearability and precise monitoring set it apart in the market.
Oura's partnerships with sports teams validate its utility and accuracy for athletes.
Upsides
Oura raised $550M, boosting its valuation to $5.2 billion in 2024.
Integration with AI-driven insights could enhance personalized health recommendations.
Strategic partnerships with Dexcom and Essence Healthcare expand market reach into healthcare.
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