Parts Counter Specialist at ASCO Equipment

Bryan, Texas, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Heavy Equipment, ConstructionIndustries

Requirements

2+ years of experience as a parts specialist is preferred
Ability to work in a fast paced/high volume dealership
Detail oriented, time management, and teamwork skills
Excellent customer service and communication skills
Proficient computer skills, and experience with G-Suite & other parts programs
A personal dedication to work safety and with accountability

Responsibilities

Provide superior customer service with warm greetings and eagerness to help
Ask questions to accurately identify machine make/model/serial numbers
Investigate part needs and determine what additional parts would be needed
Fulfil parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner
Accurately match orders with packing slips
Collect customer payment information/POs and call on past due accounts
Utilize resources, (online manuals, microfiche) to properly identify parts needed
Maintain accurate parts inventory

Skills

Key technologies and capabilities for this role

Customer ServiceParts IdentificationInventory ManagementOrder FulfillmentG-SuiteCommunication SkillsTime ManagementTeamworkComputer SkillsPayment Processing

Questions & Answers

Common questions about this position

What compensation and benefits does ASCO offer?

ASCO provides 100% paid health insurance, 401(k) + profit sharing, and paid holidays.

Is this position remote or on-site?

This is an on-site position in Bryan, TX.

What skills are required for the Parts Counter Specialist role?

Required skills include excellent customer service and communication skills, detail oriented with strong time management and teamwork, proficient computer skills with G-Suite and parts programs, plus 2+ years of parts specialist experience preferred.

What are ASCO's core values and company culture like?

ASCO's core values are Honor God, Develop People, Pursue Excellence, and Grow Profitably, with a family-owned culture emphasizing exceptional service and continuous growth.

What makes a strong candidate for this parts counter position?

Strong candidates have 2+ years as a parts specialist, excellent customer service skills, ability to thrive in a fast-paced environment, and proficiency with computers and parts software.

ASCO Equipment

Sells and rents construction, agricultural equipment

About ASCO Equipment

ASCO Equipment operates in the sale, rental, and servicing of construction, agricultural, and material handling equipment, representing top brands and providing extensive support. At ASCO Equipment, employees benefit from a knowledgeable and supportive team environment that focuses on maximizing equipment uptime—a crucial advantage in these industries. The company's commitment to maintaining a large and accessible parts inventory ensures that both the staff and customers have what they need when they need it, creating a dependable and efficient workplace.

1202 Slaton Rd, Lubbock, TX 79404, USAHeadquarters

1960Year Founded

VENTURE_UNKNOWNCompany Stage

Food & Agriculture, Industrial & Manufacturing, Real EstateIndustries

201-500Employees