Partner Success Manager (Remote)
Rula$128,500 - $143,600/year
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI, Technology, Audio AIIndustries
Requirements
- 5–8+ years of experience in Partner Success, Account Management, or Strategic Partnerships
Responsibilities
- Own partner outcomes: Lead partner onboarding journeys, success plans, and proactively monitor signals across partners
- Drive partner success and enablement: Build and manage strategic relationships with partners, aligning business objectives with product capabilities to deliver measurable impact; maintain and refresh training/certification (self-serve and live where necessary)
- Accelerate partner growth: Lead onboarding, enablement, and adoption initiatives to maximize partner value, driving long-term engagement and success
- Reduce friction: Triage inbound partner queries to make the partnership journey seamless
- Champion cross-functional collaboration: Partner with Customer Success, Business Development, Product Marketing, and Sales to streamline enablement, advocate for feature enhancements, and deliver scalable solutions
- Deliver insights and innovation: Analyze partner performance data to identify trends, optimize processes, and inform product and enablement strategies
- Shape our partner success motion: Define best practices, refine enablement frameworks, and influence global scaling of partner success
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote?
Yes, this is a fully remote position with no location restrictions.
What benefits does ElevenLabs offer?
Benefits include an annual discretionary stipend for learning and development, a monthly co-working stipend if not near main hubs, an annual social travel stipend to meet colleagues, and an annual company offsite in a new location.
What skills are required for the Partner Success role?
The role requires skills in partner enablement, leading onboarding journeys and success plans, building and managing strategic relationships, aligning business objectives with product capabilities, and maintaining partner training and certification programs.
What is the company culture like at ElevenLabs?
The culture emphasizes high-velocity work with rapid experimentation, lean autonomous teams, minimal bureaucracy, impact over job titles, AI-first approaches across the company, excellence everywhere, and a global team prioritizing talent over location.
What makes a strong candidate for this role?
Strong candidates are those who want to work hard, create lasting impact, thrive in a high-velocity environment with lean autonomous teams, and are excited to define the trajectory of AI audio technology.
ElevenLabs
Generates long-format speech in any voice
About ElevenLabs
Eleven Labs focuses on voice technology, providing a platform that generates long-format speech in various voices and languages. This technology is designed for content creators, publishers, and media production businesses, enabling them to create audiobooks, podcasts, and voiceovers with natural-sounding voices. Users can access the platform through a subscription model, allowing them to scale their usage based on their needs. Eleven Labs differentiates itself by continuously enhancing its AI algorithms and expanding its voice and language options, catering to the increasing demand for personalized audio experiences. The company's goal is to transform storytelling by offering high-quality voice generation tools that enhance the way audio content is produced.
New York City, New YorkHeadquarters
2022Year Founded
$98.2MTotal Funding
SERIES_BCompany Stage
Consumer Software, AI & Machine LearningIndustries
51-200Employees
Benefits
Remote Work Options
Flexible Work Hours
Professional Development Budget
Risks
Removing job titles may cause internal confusion and inefficiencies at ElevenLabs.
High valuation could lead to increased scrutiny from competitors and regulators.
Intense competition from companies like Voicemod threatens ElevenLabs' market share.
Differentiation
ElevenLabs offers a unique platform for generating long-format speech in any language.
The company focuses on natural and compelling voice technology for content creators.
ElevenLabs' Flash Voice Model provides the fastest text-to-speech solution with 75ms delay.
Upsides
ElevenLabs raised $80M in 2024, enhancing product refinement and safety measures.
The AI Engineer Pack attracts developers by reducing financial constraints during experimentation.
Partnership with Klarna showcases ElevenLabs' influence in AI marketing for global campaigns.
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