Partner Solution Engineer, Italian Market

Italy

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Communication & Collaboration SoftwareIndustries

Requirements

Candidates should have experience in a partner-focused sales engineer role, experience in the unified communications industry, excellent technical skills and communication skills, and the ability to share knowledge with all levels of customers. They should also be experienced in Voice, Video, Contact Center, VOIP network architecture and technology such as SIP and others, possess knowledge of network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, and have experience with one or more UCaaS vendors, such as Microsoft, Cisco, and Ringcentral. Fluency in Italian is required.

Responsibilities

The Partner Solution Engineer will work with Zoom’s partners to demonstrate the value of the Zoom platform, deliver training, advise management on HR-related risk mitigation strategies, monitor and interpret changes in employment legislation across North America, and develop HR policies to ensure compliance. They will also conduct audits and engage with clients worldwide to expand Zoom’s global presence and ensure businesses harness the full potential of virtual collaboration.

Skills

Partner-focused sales engineering

Unified communications

Voice

Video

Contact Center

VOIP network architecture

SIP

Network troubleshooting

LAN/WAN

Routers

Firewalls

Switches

PBX deployment

Microsoft

Cisco

Ringcentral

Fluency in Italian

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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