Senior Solutions Consultant- Partner
LivePerson- Full Time
- Senior (5 to 8 years)
Candidates should have experience in a partner-focused sales engineer role, experience in the unified communications industry, excellent technical skills and communication skills, and the ability to share knowledge with all levels of customers. They should also be experienced in Voice, Video, Contact Center, VOIP network architecture and technology such as SIP and others, possess knowledge of network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, and have experience with one or more UCaaS vendors, such as Microsoft, Cisco, and Ringcentral. Fluency in Italian is required.
The Partner Solution Engineer will work with Zoom’s partners to demonstrate the value of the Zoom platform, deliver training, advise management on HR-related risk mitigation strategies, monitor and interpret changes in employment legislation across North America, and develop HR policies to ensure compliance. They will also conduct audits and engage with clients worldwide to expand Zoom’s global presence and ensure businesses harness the full potential of virtual collaboration.
Video conferencing and online meeting solutions
Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.