[Remote] Partner Management Director, Portfolio Lead - Genpact at ServiceNow

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Cloud Computing, AI, Enterprise SoftwareIndustries

Requirements

Candidates must possess strong leadership, sales, communication, and organizational skills, with a proven ability to drive net new sales revenue. Experience in territory and account planning, forecasting, and business development techniques is essential. The role requires adaptability to challenging scenarios and problem statements, along with the ability to transform operating models to accelerate growth. A deep understanding of ServiceNow's Global Partner Organization mission and transformational operating model principles is necessary.

Responsibilities

The Partner Management Director will lead one of ServiceNow's largest global partnerships with Genpact, focusing on generating net new sales revenue through 'sell-to', 'sell with', and 'sell through' motions across AMS, EMEA, and APAC markets. Responsibilities include providing sales leadership to the Global Partnerships and Channels team, executing territory and account plans, forecasting, and engaging in field-based sales activities. The role involves collaborating with global and regional partner alliance members to drive the unified partnership program, achieve license adoption and revenue growth, and enhance customer experience. Key duties include educating Field AEs on partnership differentiation, qualifying and executing new sales opportunities, conducting in-depth research on Genpact's needs, building the ServiceNow practice with Genpact across various service lines and industries, and scaling the ServiceNow business into key industry verticals.

Skills

Partner Management

Sales Leadership

Business Development

Account Planning

Forecasting

Territory Planning

Sales Revenue Generation

Global Partnerships

Communication Skills

Organizational Skills

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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