Technical Partner Manager
VevoSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
FintechIndustries
Requirements
- 5+ years of experience in client-facing technical roles, preferably in software integration, technical partner support or technical account management
- Strong engineering background with fluency in at least 2 programming languages a plus (e.g., Java, Python, JavaScript, etc.)
- Excellent communication skills, with the ability to effectively explain complex technical concepts to both technical and non-technical stakeholders
- Proficiency with integration technologies, such as REST APIs, webhooks, SDKs, data pipelines, and embeddable UI components
- Strong problem-solving skills, with a partner-focused approach and demonstrated background of relentlessly raising the bar for great partner experience
- Great intuition for navigating standard/generalizable vs. custom partner solutions and guiding partners toward the optimal approach
Responsibilities
- Act as the main technical liaison for platform partners, guiding them through onboarding and new product integrations by providing comprehensive support
- Be the voice for our partners internally - collaborate with product and engineering to improve Parafin's platform offerings, using valuable partner feedback to drive product enhancements
- Conduct engaging, informative onboarding and education sessions to support seamless partner integrations
- Scale technical onboarding with a focus on reducing the time to integrate with Parafin products, including owning and building internal or partner-facing tools to streamline onboarding
- Document integration requirements and processes (internally and for partners), ensuring knowledge transfer and ease of support as our partner portfolio scales
- Provide ongoing technical account management post-launch - optimizing integrations, expanding product usage, and monitoring and swiftly resolving integration-related challenges
- Act as the central point of contact for identifying and debugging critical technical issues, coordinating prompt resolutions between internal teams and platform partners, and providing tailored solutions to meet partners’ integration needs
Skills
Partner Integrations
Technical Account Management
API Onboarding
Platform Engineering
GTM Engineering
Fintech Solutions
Product Collaboration
Technical Liaison
Parafin
Provides embedded financing solutions for businesses
About Parafin
Parafin provides a financing solution designed for online platforms and their merchant partners. The service allows these platforms to offer financing under their own brand, which helps them generate revenue and build loyalty with their merchants. Parafin's offerings include underwriting, funding, go-to-market strategies, servicing, compliance, and customer support. The financing is based on the sales history of the merchants, with no interest, late fees, or credit checks involved. Payments are automated and adjust according to sales, with funds available in as little as one business day. Parafin has partnered with major platforms like Amazon, MindBody, and DoorDash to facilitate quick and flexible financing for various business needs, such as opening new locations or upgrading equipment. The goal of Parafin is to support the growth of businesses by providing accessible financing options that also contribute to the revenue growth of the platforms they partner with.
San Francisco, CaliforniaHeadquarters
2020Year Founded
$184.8MTotal Funding
LATE_VCCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees
Benefits
Competitive salary & equity
Health, dental, & vision
401k plan
Parental leave
Unlimited PTO
Commuter benefits
Daily lunches
Risks
Increased competition in embedded financial services could erode Parafin's market share.
Rapid technological changes may require continuous investment, straining Parafin's resources.
Economic downturns could impact demand for Parafin's services among small businesses.
Differentiation
Parafin offers a full-stack embedded financial infrastructure for small businesses.
The company partners with major platforms like Amazon and DoorDash for financing solutions.
Parafin's model includes underwriting, funding, and compliance, creating a seamless experience.
Upsides
Parafin raised $100M in Series C, boosting its valuation to $750M.
The company has grown volumes by 400% since its Series B in 2022.
Increased demand for embedded finance solutions enhances user engagement and retention.
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