Partner Engineer at Parafin

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FintechIndustries

Requirements

5+ years of experience in client-facing technical roles, preferably in software integration, technical partner support or technical account management
Strong engineering background with fluency in at least 2 programming languages a plus (e.g., Java, Python, JavaScript, etc.)
Excellent communication skills, with the ability to effectively explain complex technical concepts to both technical and non-technical stakeholders
Proficiency with integration technologies, such as REST APIs, webhooks, SDKs, data pipelines, and embeddable UI components
Strong problem-solving skills, with a partner-focused approach and demonstrated background of relentlessly raising the bar for great partner experience
Great intuition for navigating standard/generalizable vs. custom partner solutions and guiding partners toward the optimal approach

Responsibilities

Act as the main technical liaison for platform partners, guiding them through onboarding and new product integrations by providing comprehensive support
Be the voice for our partners internally - collaborate with product and engineering to improve Parafin's platform offerings, using valuable partner feedback to drive product enhancements
Conduct engaging, informative onboarding and education sessions to support seamless partner integrations
Scale technical onboarding with a focus on reducing the time to integrate with Parafin products, including owning and building internal or partner-facing tools to streamline onboarding
Document integration requirements and processes (internally and for partners), ensuring knowledge transfer and ease of support as our partner portfolio scales
Provide ongoing technical account management post-launch - optimizing integrations, expanding product usage, and monitoring and swiftly resolving integration-related challenges
Act as the central point of contact for identifying and debugging critical technical issues, coordinating prompt resolutions between internal teams and platform partners, and providing tailored solutions to meet partners’ integration needs

Skills

Key technologies and capabilities for this role

Partner IntegrationsTechnical Account ManagementAPI OnboardingPlatform EngineeringGTM EngineeringFintech SolutionsProduct CollaborationTechnical Liaison

Questions & Answers

Common questions about this position

What is the employment type for the Partner Engineer role?

This is a full-time position.

What are the main responsibilities of a Partner Engineer?

Responsibilities include acting as the technical liaison for partners, guiding onboarding and integrations, collaborating with product and engineering teams, scaling technical onboarding, documenting processes, and providing ongoing technical account management.

What kind of team will I be working with at Parafin?

You'll work closely with platform growth, product, and engineering teams as part of a tight-knit team of innovators from companies like Stripe, Square, Plaid, Coinbase, and Robinhood.

What salary or compensation does the Partner Engineer role offer?

This information is not specified in the job description.

What makes a strong candidate for the Partner Engineer position?

Strong candidates have technical expertise to solve difficult partner problems, experience in integrations and account management, and the ability to influence product direction while building scalable post-sales functions.

Parafin

Provides embedded financing solutions for businesses

About Parafin

Parafin provides a financing solution designed for online platforms and their merchant partners. The service allows these platforms to offer financing under their own brand, which helps them generate revenue and build loyalty with their merchants. Parafin's offerings include underwriting, funding, go-to-market strategies, servicing, compliance, and customer support. The financing is based on the sales history of the merchants, with no interest, late fees, or credit checks involved. Payments are automated and adjust according to sales, with funds available in as little as one business day. Parafin has partnered with major platforms like Amazon, MindBody, and DoorDash to facilitate quick and flexible financing for various business needs, such as opening new locations or upgrading equipment. The goal of Parafin is to support the growth of businesses by providing accessible financing options that also contribute to the revenue growth of the platforms they partner with.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$184.8MTotal Funding

LATE_VCCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees