Part-Time Keyholder - North Park at Rothy's

Dallas, Texas, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, Fashion, Sustainable ApparelIndustries

Requirements

2+ years of Retail, Hospitality, or customer-oriented experience
Positive attitude and relentless focus on customer happiness
Love collaborating and working in a team environment
Comfortable in a fast-paced, ever-changing environment
Excellent communicator
Careful listener who thinks on their feet and provides solutions timely
Comfortable working on feet up to 8 hours a day in a busy store; able to lift up to 25 pounds
18 years of age or older

Responsibilities

Act as Manager on Duty when ASM and SM are not present
Learn all operational procedures and assist with all customer-related inquiries on the floor
Oversee opening and closing procedures for the store
Effectively communicate Rothy’s brand story, values, and mission to customers
Support store leadership in communicating important updates to Retail Associates
Assist in keeping the entry area, display area, and floor clean and tidy
Supervise vendors for cleaning, in-store fixtures, or updates
Share expert brand and product knowledge to help customers experience the style, look, and quality of shoes
Serve as a point person for all store associate questions and relay outstanding questions or issues to store leadership

Skills

Key technologies and capabilities for this role

Retail SalesCustomer ServiceStore OperationsOpening ProceduresClosing ProceduresTeam CommunicationBrand Storytelling

Questions & Answers

Common questions about this position

Is this a remote position or onsite?

This is an onsite position at the North Park location in Dallas, TX.

What experience is required for the Keyholder role?

You need 2+ years of Retail, Hospitality, or customer-oriented experience, along with a positive attitude, team collaboration skills, and the ability to thrive in a fast-paced environment.

What is the salary for this part-time Keyholder position?

This information is not specified in the job description.

What is the company culture like at Rothy's?

Rothy's fosters an inclusive environment focused on sustainability, putting the planet and people first, with an extraordinary Retail team that provides exceptional customer experiences through expert product knowledge and out-of-this-world service.

What makes a strong candidate for this Keyholder role?

Strong candidates have sales floor experience, can quickly learn policies and procedures, are organized, proactive, excellent communicators, and comfortable working on their feet up to 8 hours while lifting up to 25 pounds.

Rothy's

Sustainable footwear and accessories brand

About Rothy's

Rothy's creates stylish footwear and accessories using recycled materials, such as plastic bottles and marine plastic. Their products include shoes, handbags, and other accessories, all designed for environmentally conscious consumers. Rothy's operates through a direct-to-consumer model, selling products online at rothys.com, which allows them to control their brand and customer experience. What sets Rothy's apart from competitors is their strong commitment to sustainability, continuously using eco-friendly materials and practices to reduce environmental impact. The company's goal is to provide fashionable and comfortable products while promoting environmental responsibility.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$235.4MTotal Funding

SECONDARYCompany Stage

Consumer GoodsIndustries

201-500Employees

Risks

Increased competition from sustainable fashion brands may dilute Rothy's market position.

Reliance on Amazon could reduce profit margins due to commission fees.

New leadership may lead to strategic shifts that alienate existing customers.

Differentiation

Rothy's uses a proprietary 3D knitting process to reduce material waste.

The company repurposes single-use plastic bottles into stylish, sustainable footwear and accessories.

Rothy's operates a TRUE Zero Waste certified factory, enhancing its sustainability credentials.

Upsides

Rothy's expansion into Amazon increases brand accessibility and customer reach.

The flagship store in NYC enhances brand visibility and customer engagement.

Rothy's leadership changes may bring fresh strategic insights and growth opportunities.

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