Part Time Floor Leader - International Plaza at Lush Cosmetics

Tampa, Florida, United States

Lush Cosmetics Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Part TimeJob Type
UnknownVisa
Retail, CosmeticsIndustries

Requirements

  • Product knowledge and ability to make informed recommendations
  • Skills in using StoreForce dashboard for coaching and feedback
  • Ability to lead by example in customer service and sales
  • Knowledge of Lush brand values (Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, Naked Packaging)
  • Training and coaching abilities for sales techniques and product knowledge
  • Cash handling proficiency (transactions, register management, deposits)
  • Ability to open/close store and secure premises
  • Understanding of diversity, equity, inclusion, and belonging (DEIB) principles

Responsibilities

  • Drive sales using StoreForce dashboard: coach sales team, adjust shop floor, own results, celebrate achievements
  • Deliver world-class customer experience: lead product demonstrations, observe consultations, exceed sales goals
  • Build the brand: educate customers on Lush values, engage community, host events
  • Increase product knowledge through learning and provide recommendations
  • Train and coach Sales Ambassadors/peers on sales techniques and product knowledge; seek personal development
  • Promote DEIB: encourage open communication, foster belonging, teamwork, and recognize contributions
  • Manage cash handling: transactions, register reconciliation, deposits, bank runs if required
  • Ensure attendance/punctuality, monitor breaks, review communications for team preparedness
  • Maintain clean, organized, visually appealing store through visuals and merchandising

Skills

sales coaching
customer experience
team leadership
sales analysis
StoreForce
product demonstrations
staff training
store operations

Lush Cosmetics

Handmade cosmetics with ethical sourcing practices

About Lush Cosmetics

Lush produces and sells handmade cosmetics, including skincare, haircare, and bath products. Their products are designed to be effective while also being environmentally friendly, with a focus on ethical sourcing and cruelty-free practices. Lush offers unique items like "The Greeench Deodorant" and "Unicorn Horn Bubble Bar," and is known for its "naked" products that come without packaging to reduce plastic waste. Unlike many competitors, Lush emphasizes direct-to-consumer sales through its website and physical stores, and actively engages with customers through community activities and campaigns. The company's goal is to provide high-quality, natural beauty products while promoting sustainability and ethical practices.

Vancouver, CanadaHeadquarters
1994Year Founded
VENTURE_UNKNOWNCompany Stage
Consumer GoodsIndustries
1-10Employees

Benefits

Flexible Work Hours
Employee Discounts

Risks

Collaborations may dilute brand identity and alienate eco-conscious customers.
Third-party delivery services could lead to quality control issues.
New store openings may struggle due to declining foot traffic in malls.

Differentiation

Lush offers handmade cosmetics with a focus on ethical sourcing and sustainability.
The company is known for its 'naked' products, reducing plastic waste significantly.
Lush engages customers through community activities, enhancing brand loyalty.

Upsides

Partnership with DoorDash enhances direct-to-consumer model with faster delivery.
New hair and scalp products align with demand for natural, personalized solutions.
Collaborations with popular franchises attract new demographics and create buzz.

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