PARS Client Liaison (Remote) at Expedia

Austin, Texas, United States

Apply Now

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor's degree or greater in a related field, or equivalent education and experience
10 years' experience in healthcare
5 years' experience working directly with clients
5 years' experience presenting to an internal audience and working positively with senior-level client management teams
Experience with workflow and business process analysis in a large physician organization
Knowledge of the reimbursement process within a healthcare setting

Responsibilities

Act as the client's primary liaison with PARS
Review and understand client's service contract/amendment and PARS responsibilities within each amendment
Understand and track performance goals for each client and meet with each to review their current status
Present PARS Activity Reviews to each client
Compile, produce, and present Contract Manager (CM) Reports to the client throughout client life cycle
Responsible for appeal recovery validation within CM and the reporting of Contingency billing to each client
Monitor client ROI and identify activities to improve and increase their ROI
Maintain data integrity of CM to achieve accurate claim valuation and improve the efficiency of variance review/appeal activities
Work directly with the Appeal Analyst(s) to communicate variance review/appeal best practices and client-specific requirements
Provide support to the Appeals Analyst(s) as questions arise
Work directly with the Appeal Analyst(s) to resolve CM data issues affecting claim valuation identified through the variance review process and to resolve large volumes of underpaid claims through claim projects with the payer
Work directly with client and payer to resolve identified patterns/trends of payment variances not handled through claim payment projects
Manage the identification, resolution, documentation, and tracking of client or payer issues
Deliver communication to clients on new CM releases and updates to enhance valuation
Identify new client revenue opportunities (new contracts, contract changes, additional training needs)
Solicit and manage client feedback and communicate client requests throughout PARS
Coordinate and lead group conference calls and meetings
Coordinate and attend site visits to existing and potential PARS clients with Sales Executives
Provide daily management of PARS staff reporting directly to the Liaison

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters

1996Year Founded

$3,277.3MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Paid Time Off

Travel Discounts

Healthcare Flexible Spending Accounts

Employee Assistance Program

Wellness & Travel Reimbursement

Workplace Accomodations

Medical, Dental, & Vision Insurance

Matching Gifts

New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.

CFO transition may lead to strategic shifts impacting financial management and investor confidence.

Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.

The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.

Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.

The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.

Increased demand for personalized travel experiences can enhance user engagement for Expedia.

Land your dream remote job 3x faster with AI

Try Jobo Free