TrueML

Paralegal II

Indiana, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BiotechnologyIndustries

About TrueAccord

TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.

Employment Type: Full-time

About the Role

We are seeking a proactive and highly organized Paralegal II to be a key contributor to our in-house Legal & Compliance team. Our team is not a traditional back-office function; we are strategic partners to the business, leveraging technology to build scalable and efficient processes. This role is perfect for a legal professional who excels at managing multiple priorities and is enthusiastic about working in a dynamic, tech-driven environment. You will be a vital part of the team, handling day-to-day legal and compliance tasks while helping to support the operational backbone of the department.

Responsibilities

  • Litigation management: You will be managing a caseload of incoming litigation and demand letters, conducting investigations and root-cause analysis, communicating and negotiating with opposing counsel, coordinating litigation defense with outside counsel, and you will be a key player in supporting legal strategies.
  • Regulatory complaints: Investigate and respond to inbound complaints from regulators, working with cross-functional teams to ensure timely and accurate resolution.
  • Compliance: You will assist in compliance functions of the organization, including assisting with policies and procedures, issue management, and compliance testing and monitoring.
  • Contracts: You will review and manage MNDAs and conduct due diligence on new clients, as well as assist the in-house attorneys with master services agreements.
  • Operational excellence: A key part of your role will be to take ownership and proactively identify areas for improvement, contributing directly to the success and scalability of our legal and compliance functions.

What You'll Bring (The Must-Haves)

  • A Tech-Savvy and Agile Professional: You must be able to thrive in a fast-paced environment and quickly adapt to new technologies and procedures. Strong proficiency in collaborative tools, specifically in Mac systems, Google Suite, Slack, and JIRA, is a baseline requirement for success on our team.
  • Radically Accountable and Proactive: You demonstrate an unwavering commitment to high ethical standards and professional integrity. You take ownership of your work, handle multiple projects with precision, and consistently meet critical deadlines. You don't

Benefits & Perks

  • Everything you need to work remotely
  • Unlimited PTO
  • Medical/dental/vision insurance
  • 401k through Charles Schwab
  • Flexible Spending Account, Limited FSA, and Health Savings Account- with an eligible health care package.
  • Company-paid short-term and long-term disability plus basic life insurance.
  • Family-friendly maternity and paternity leave
  • Employee assistance program (EAP) via Claremont. Get free short-term counseling for mental health, free + discounted legal consultations, free financial consultations, access to work/life consultants, and more!
  • PerkSpot discount program. PerkSpot offers exclusive discounts to 900+ merchants nationwide, and has exclusive discounts up to 60% on hotels worldwide.
  • Paid time off to do volunteer work in your community.
  • Access to the Wellness Coach app for you and 5 family members

Skills

Legal Research
Document Management
Compliance
Legal Operations
Microsoft Office Suite
Legal Software

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters
2013Year Founded
$199.9MTotal Funding
VENTURE_UNKNOWNCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Unlimited Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Family Planning Benefits
Mental Health Support
Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.
Consumer privacy regulations like GDPR could impact TrueML's operations significantly.
Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.
TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.
True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.
Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.
Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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