Outbound Growth Manager at Lightspeed Commerce

Montreal, Quebec, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Commerce, SaaSIndustries

Requirements

5+ years of experience in a high-impact, strategic role such as Outbound Sales Manager, Sales Strategy, or Revenue Operations with a lead generation or prospecting focus, preferably in a B2B SaaS setting
Proven ability to define strategy and translate complex GTM plans into scalable sales processes, with specific experience in territory management and sales organization design
Deep expertise in the architecture and use of CRM (e.g., Salesforce), Sales Engagement Platforms (e.g., Outreach/Salesloft), and list building software such as ZoomInfo, Apollo, Clay.com, or D&B
Experience using AI in current or previous roles and/or a keen interest and passion for exploring the power of AI in Sales automation, prospecting, and data enrichment
Exceptional analytical skills with a proven ability to monitor performance metrics (e.g., pipeline velocity, conversion rates) and implement data-driven process improvements
Fluency in English as a working language

Responsibilities

Lead the Outbound Sales Strategy in a given region, understand the Total Addressable Market (TAM), and partner with Product Marketing to define high-value Ideal Customer Profile (ICP) segments
Refine and optimize the entire outbound sales process, from initial contact to opportunity creation
Design and implement a data-driven lead scoring system based on the most close-able and highest-value businesses to ensure sales reps prioritize effectively
Drive GTM strategy by supercharging lead gen and enablement using AI tools and automation platforms to increase rep efficiency and personalization at scale
Establish formal closed-loop feedback with Sales to understand closed won/lost reasons, driving continuous refinement in messaging and process
Strategically own the operational decisions around lead assignment, territory design, and book reshuffles within the CRM, proactively moving BDR/AE resources to guarantee optimal market coverage and focus on high-priority accounts
Create strong, collaborative internal relationships across Marketing, Sales, and RevOps to drive consensus and adoption of new GTM processes and rules of engagement

Skills

Outbound Sales

GTM Strategy

Lead Scoring

CRM

Sales Process Optimization

AI Tools

Automation

ICP Definition

TAM Analysis

Stakeholder Management

Territory Management

RevOps

Lightspeed Commerce

Provides software solutions for retailers and restaurateurs

About Lightspeed Commerce

Lightspeed Commerce provides software solutions designed specifically for small and medium-sized businesses in the retail and restaurant sectors. Their main products include point-of-sale systems, inventory management tools, and analytics features that help businesses operate more efficiently and engage with customers effectively. These tools work together to streamline operations, allowing businesses to manage sales, track inventory, and analyze performance data all in one place. Unlike many competitors, Lightspeed focuses on a subscription model for its services, which includes ongoing support and updates, as well as transaction fees for payment processing. The company's goal is to enhance global commerce by empowering SMBs with the technology they need to thrive in a competitive marketplace.

Amsterdam, NetherlandsHeadquarters

2005Year Founded

$2.1MTotal Funding

SERIES_ACompany Stage

Enterprise Software, FintechIndustries

1,001-5,000Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Paid Leave

Extended Healthcare Benefits

Mental Health Support

Lightspeed Equity Scheme

Health & Wellness Credit

Volunteer Day

Risks

Increased competition from SpotOn in the restaurant POS market.

Adyen's Tap to Pay on iPhone poses a threat to Lightspeed's payment solutions.

Candis's financial management solutions could attract Lightspeed's target market.

Differentiation

Lightspeed offers a unified platform for both retail and hospitality businesses.

The company integrates online and offline sales channels for seamless operations.

Lightspeed's subscription model provides consistent revenue through software and transaction fees.

Upsides

Growing demand for unified commerce platforms aligns with Lightspeed's offerings.

Rise of contactless payments presents expansion opportunities for Lightspeed's payment solutions.

Subscription-based models are trending, benefiting Lightspeed's recurring revenue strategy.

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