Optical Manager at Ada

Leicester, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, Healthcare, OpticalIndustries

Requirements

Fully qualified dispensing optician registered with the General Optical Council (GOC)
On track to meet the statutory points requirement for Continuing Professional Development (CPD)
Confident in coaching others
Ability to provide excellent customer and patient care
Driven and ambitious to ensure the department meets its targets
Proven leadership skills in a fast-paced Optics environment
Organized and able to manage time effectively

Responsibilities

Overseeing and managing the entire operation of the Optical department
Managing a team of Optometrists and Optical assistants
Ensuring compliance with processes and procedures
Reviewing sales forecasting and department targets
Dealing with customer queries
Clinic management and managing the shop floor process to meet customer needs
Coaching and developing the team
Working in partnership with an Optometrist

Skills

Key technologies and capabilities for this role

Dispensing OpticianGOC RegistrationLeadershipTeam ManagementCoachingCustomer ServiceSales ForecastingClinic ManagementTime ManagementCompliance Management

Questions & Answers

Common questions about this position

What is the salary for the Optical Manager position?

The position offers a competitive salary plus benefits.

Is this Optical Manager role remote or onsite?

This is an onsite position.

What qualifications and skills are required for the Optical Manager role?

Candidates must be fully qualified dispensing opticians registered with the GOC, on track for CPD points, confident in coaching, able to provide excellent customer care, driven to meet targets, with proven leadership in optics and strong organizational skills.

What benefits are offered for the Optical Manager position?

Benefits include a discretionary company bonus, company pension up to 7% matched, 10% colleague discount, free parking, professional indemnity insurance, GOC fees paid, CET package, and flexible working patterns.

How should I apply for the Optical Manager job at Asda?

Apply today by completing an online application, with further instructions provided on the application portal.

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees