Programmatic Supervisor
BarkleySalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, HealthcareIndustries
Requirements
- Deductive reasoning ability, analytical skills and computer skills
- Advanced communication skills, supervision, and influencing skills
- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
- High School diploma or equivalent (preferred but not required)
- Experience as a retail supervisor (preferred)
Responsibilities
- Work effectively with store management and store crews
- Supervise the store’s crew through assigning, directing and following up of all activities
- Effectively communicate information both to and from store management and crews
- Assist customers with their questions, problems and complaints
- Promote CVS customer service culture (Greet, offer help, and thank)
- Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
- Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
- Maintain customer/patient confidentiality
- Price merchandise
- Stock shelves
- Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
- Support the planning, execute the display and maintenance of off-shelf merchandise
- When there is no manager onsite, lead the store and supervisory staff, ensure that store operations run smoothly, and ensure the completion of all opening and closing procedures
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the pay range for the Operations Supervisor role?
The typical pay range for this role is $16.00 - $24.00 per hour. The actual base salary offer will depend on factors including experience, education, geography and other relevant factors.
Is this a remote position or does it require on-site work?
This is an on-site retail store position requiring a full-time flexible schedule, including some early morning, overnight, and weekend shifts, with the ability to respond to urgent issues at the store.
What skills are required for the Operations Supervisor position?
Required skills include deductive reasoning ability, analytical skills, computer skills, advanced communication skills, supervision, and influencing skills.
What is the company culture like at CVS Health?
CVS Health emphasizes building a world of health with dedicated, purpose-driven colleagues passionate about transforming health care, focusing on excellent customer service, consumer loyalty, and a positive shopping experience.
What makes a strong candidate for this Operations Supervisor role?
Strong candidates will have experience as a retail supervisor, along with the required deductive reasoning, analytical, computer, communication, supervision, and influencing skills. A high school diploma or equivalent is preferred but not required.
CVS Health
Comprehensive pharmacy and healthcare services
About CVS Health
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.
Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays
Risks
Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.
Differentiation
CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.
Upsides
Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.
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