Operations Manager, Inbound at Thrive Market

Batesville, Indiana, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Retail, Health and WellnessIndustries

Requirements

Flexible schedule, including possible weekends and other schedules to meet member-first focus

Responsibilities

Lead and supervise inbound processes, including receiving, sorting, and storing products
Ensure timely and accurate processing of incoming shipments to maintain inventory accuracy
Collaborate with inventory management teams to reconcile discrepancies and maintain optimal stock levels
Have managerial oversight of a team responsible for achieving operational goals and fostering strong stakeholder relationships
Ensure the effective implementation of Fulfillment Center strategies and maintain the highest quality standards in team deliverables
Foster a positive and inclusive work environment aligned with Thrive Market's core values
Recognize and celebrate team achievements, promoting a culture of excellence and belonging
Prioritize operational excellence by optimizing team metrics, processes, and best practices
Ensure compliance with policies and allocate resources effectively to set up operational metrics
Identify and address root causes, automate where possible, and focus on projects that enhance deliverable quality and team environment
Coach and develop your team to encourage skill growth, independent decision-making, and active participation in discussions
Assign tasks strategically to stretch and develop team members, and review work to ensure consistency, accuracy, and alignment with goals
Proactively identify and mitigate risks, resolve issues, and ensure smooth operations

Skills

Key technologies and capabilities for this role

Team LeadershipInventory ManagementReceiving ProcessesProduct SortingInbound OperationsFulfillment Center ManagementSupply ChainOperations OptimizationStakeholder CollaborationRisk Management

Questions & Answers

Common questions about this position

What is the salary for the Operations Manager, Inbound position?

Salary is not specified and is dependent on experience and location.

Is this role remote or does it require onsite work?

The location type is flexible with potential for onsite or hybrid arrangements.

What schedule flexibility is required for this role?

You must be flexible to adjust your schedule, including possible weekends and other schedules to meet the Member's First focus.

What leadership and management skills are needed for this role?

The role requires skills in leading and supervising teams, coaching for skill growth and independent decision-making, fostering an inclusive work environment, and optimizing operational metrics and processes.

What is the company culture like at Thrive Market?

Thrive Market promotes a culture of inclusion, excellence, belonging, and alignment with core values, while recognizing team achievements and fostering a positive work environment.

Thrive Market

Online grocery retailer for organic products

About Thrive Market

Thrive Market operates an online platform for purchasing organic and non-GMO food products, catering to health-conscious individuals and families. Customers pay an annual membership fee to access a wide variety of grocery items, often at prices up to 30% lower than traditional retailers, thanks to a price matching policy. The platform also features services like 24/7 access to a personal shopper, known as a Thrive Guide, and fast, carbon-neutral shipping, which enhance the shopping experience. Thrive Market stands out from competitors by focusing on organic and sustainably sourced products, aligning with the growing consumer trend towards healthy eating and convenience. The company's goal is to make healthy living accessible and affordable for everyone.

Los Angeles, CaliforniaHeadquarters

2013Year Founded

$234.8MTotal Funding

CONVERTIBLECompany Stage

Food & Agriculture, Consumer GoodsIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Mental Health Support

Employee Discounts

Risks

Increased competition from Amazon Fresh and Walmart Grocery threatens market share.

Dependence on membership fees is risky during economic downturns.

Supply chain disruptions could affect product availability and customer satisfaction.

Differentiation

Thrive Market offers 70+ filters for personalized diet and lifestyle shopping.

The company provides carbon-neutral shipping, enhancing its eco-friendly brand image.

Membership model includes price matching, offering competitive pricing to customers.

Upsides

Partnership with Instacart enhances brand visibility and provides a new revenue stream.

Collaboration with rePurpose Global aligns with consumer demand for sustainability.

Exclusive collaborations, like with LesserEvil, tap into the growing healthy snacks market.

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