Operations Manager Hauling at Republic Services

Elyria, Ohio, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Waste ManagementIndustries

Requirements

High School Diploma or GED
Minimum of 2 years of supervisory or management experience or participation in Republic Services’ management trainee program
Demonstrated business acumen, strategic thinking and an ability to execute against formulated strategy
Demonstrated ability to lead change initiatives
Able to direct large staff
Is process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives
Demonstrated problem-solving, analytical, critical-thinking and decision-making skills
Demonstrated ability to optimize near-term results that contribute to long-term sustainable success
Is collaborative; builds and works with teams
Creative thinker who challenges conventional solutions
Demonstrates and promotes ethical behavior
Has strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high performance teams

Responsibilities

Manages a staff, including hiring, training, coaching, performance management; develop supervisory goals and objectives; and effective resolution of safety issues and claims
Implement and execute plans to complement the business unit’s strategic and operating plan; champion the execution of tactical initiatives within the Business Unit to maximize the customer experience, growth and durability, while optimizing profitability
Ensure maximum productivity and route management systems for commercial, roll-off and residential routes and establish productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses
Interact with customers and local, state and federal government employees to resolve customer service concerns; ensure regulatory compliance standards are met
Oversee effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain and effective loss control and safety program
Lead operations to ensure compliance with all standards including environmental, operating, regulatory, safety, accounting and ethics
Approve expenses and manage budget for the operations department including approval of purchase orders and vendor pricing
Develop a best-in-class team and workplace culture and effectively manage performance and talent development; drive best-practice sharing
Build and maintain strong and effective relations with relevant government, community and environmental groups
Manages the collections activities for commercial, industrial and residential customers, as well as container delivery and pick up, in a geographically dispersed area
Manages a team of Operations Supervisors, Dispatchers, Operations Clerks, Drivers and Helpers who are responsible for the route system for commercial, roll-off and residential customers throughout the business unit
Works with General Manager, and other managers in the business unit, to execute a local market strategy that complements the Area’s overall strategic operating and marketing plans and implements tactical initiatives to drive functional excellence and budget achievement
Oversees all matters related to collections operations

Skills

Key technologies and capabilities for this role

Operations ManagementTeam ManagementHiringTrainingPerformance ManagementRoute ManagementSafety ProgramsRegulatory ComplianceCustomer ServiceChange Management

Questions & Answers

Common questions about this position

What is the salary for the Operations Manager Hauling position?

This information is not specified in the job description.

Is this a remote position or does it require working in an office?

This information is not specified in the job description.

What key skills are required for the Operations Manager Hauling role?

The role requires demonstrated business acumen, strategic thinking, ability to execute strategy, lead change initiatives, direct large staff, and being process-oriented and results-oriented.

What team does the Operations Manager Hauling manage?

The position manages a team of Operations Supervisors, Dispatchers, Operations Clerks, Drivers and Helpers responsible for the route system.

What makes a strong candidate for this Operations Manager role?

Strong candidates demonstrate business acumen, strategic thinking, ability to lead change and direct large staff, while being process- and results-oriented, with experience managing teams, safety programs, budgets, and customer relations.