Operations Manager (all genders) in Kraków at Dott

Katowice, Silesian Voivodeship, Poland

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Shared Mobility, Micro-Mobility, Sustainable TransportationIndustries

Requirements

Demonstrated success in general operations, logistics, or similar
Interest in the mobility sector and good technical understanding
Analytical skills
Experience in stakeholder management
Smart, fast, and hands-on attitude towards various daily tasks
Fluent in Polish and good English skills
Experience in a startup or other fast-changing environment (plus)

Responsibilities

Manage scooter fleet and ensure daily operations run smoothly
Increase utilization of e-scooters by maintaining good technical condition and proper placement for customer availability
Ensure fleet is intact, active on the street, and core KPIs are met (e.g., rides/scooter)
Proactively boost demand and solve data and operational problems within the cluster
Seek out potential local operators for partnerships in other cities
Take action to partner with local operators, sign partnership agreements, and onboard them to their duties
Manage operating partners (contact person, problem-solving, achieving better results, enforcing contracts)
Support marketing efforts in subordinate cities and build strategic partnerships
Perform activities in accordance with Dott standards and procedures to launch new cities successfully
Support receipt and return processes for scooter infrastructure and scooters with M&R Manager

Skills

Fleet Management

Operations Management

KPI Optimization

Data-Driven Decisions

Partner Onboarding

Vendor Management

Scooter Operations

Demand Forecasting

Logistics

Warehouse Management

Dott

Electric scooters and bikes for urban mobility

About Dott

Dott provides electric scooters and bikes for short-distance travel in urban areas, focusing on sustainable transportation solutions. Users can find and unlock these vehicles through a mobile app, making it easy to navigate cities without relying on cars or public transit. The company operates on a pay-per-ride system, charging users a fee to unlock a scooter or bike and an additional fee per minute of use. Subscription plans are also available for those who want unlimited rides for a monthly fee. Dott collaborates with city governments to integrate its services into the urban transportation ecosystem, aiming to reduce traffic congestion and pollution. The goal is to create cleaner, more livable cities while offering affordable and eco-friendly travel options.

Amsterdam, NetherlandsHeadquarters

2018Year Founded

$170.2MTotal Funding

SERIES_BCompany Stage

Automotive & Transportation, Government & Public Sector, EnergyIndustries

201-500Employees