Operations Manager

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Logistics, Food Service TechnologyIndustries

Requirements

Candidates must have at least 3 years of experience in warehouse operations, fulfillment, or logistics. Proven ability to lead and motivate hourly teams in a fast-paced environment is required, along with familiarity with WMS systems, handheld scanners, and final mile dispatching. A high school diploma or equivalent is necessary, and the ability to lift up to 50 lbs. and stand/move for an entire shift is essential.

Responsibilities

The Operations Manager will direct daily activities across Picking, Packing, Routing, and Dispatching to meet fulfillment timelines, owning the shift's execution plan by assigning tasks, tracking progress, and reallocating resources. They will supervise and coach Ops Leads and hourly associates, support daily huddles, and resolve on-floor issues. Responsibilities also include training, mentoring, and providing real-time coaching to team members, supporting new hire onboarding and cross-training, and fostering a culture of accountability. The role involves ensuring standard operating procedures are followed, monitoring fulfillment accuracy, partnering on process improvements, and maintaining a safe warehouse environment. Additionally, the Operations Manager will act as the point of contact for floor-level issues, escalate appropriately, communicate progress and blockers clearly, and support warehouse tools and systems.

Skills

Operations Management

Warehouse Operations

Picking

Packing

Routing

Dispatching

Fulfillment

Performance Coaching

Accountability

Team Leadership

Process Improvement

Standard Operating Procedures (SOPs)

Onboarding

Cross-training

Odeko

Streamlines operations for independent coffee shops

About Odeko

Odeko offers a dashboard that helps small businesses, particularly independent coffee shops, manage their operations more effectively by simplifying ordering and vendor management, saving clients about 10 hours a week. The company reduces carbon emissions by 66% through consolidated deliveries and helps clients save 21% on goods, potentially increasing their annual profits by 5%. Unlike competitors, Odeko focuses on empowering small to medium-sized businesses with a subscription-based service tailored to their needs. The goal is to enhance customer success while promoting sustainability and operational efficiency.

New York City, New YorkHeadquarters

2019Year Founded

$265.6MTotal Funding

SERIES_DCompany Stage

Food & Agriculture, Consumer GoodsIndustries

51-200Employees