Operations Associate, Insurance Operations
Grow TherapySalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Virtual Care, HealthTechIndustries
Requirements
Candidates should have 3+ years of operations experience at a high-growth tech company, marketplace, or tech-enabled services organization. They must possess demonstrated ability to manage high-volume, detail-heavy workflows without dropping balls, strong written and verbal communication skills, experience working directly with external stakeholders, and an operational mindset. Furthermore, candidates are expected to have experience with low-code tools such as Retool, and proficiency in SQL, PowerBI, Tableau, or Looker is required.
Responsibilities
The Operations Associate will serve as a primary point of contact for onboarding new clinicians, delivering a high-touch, high-quality experience and executing onboarding tasks to move clinicians through the funnel. They will identify inefficiencies in the onboarding process, propose operational improvements, collaborate with cross-functional teams to drive execution, track and manage key onboarding metrics, and raise blockers early. Additionally, the role involves interfacing directly with clinicians and working to improve operational workflows, reduce friction, and raise the bar on every aspect of the onboarding funnel.
Skills
Operational workflows
Clinician onboarding
Process improvement
Cross-functional collaboration
High-growth environment adaptation
Wheel
Connects clinicians with telehealth opportunities
About Wheel
Wheel connects healthcare professionals, specifically physicians and nurse practitioners, with telemedicine opportunities, allowing them to work remotely and achieve a better work-life balance. The platform serves both individual clinicians seeking flexible job options and healthcare organizations looking for reliable virtual care providers. Wheel ensures quality by thoroughly vetting its clinicians to meet high clinical, legal, and regulatory standards. The company operates as an intermediary, charging healthcare organizations for access to its vetted clinicians and offering additional services like malpractice coverage and credentialing. Wheel's goal is to enhance clinician well-being and job satisfaction, ultimately improving the quality of care patients receive.
Key Metrics
Austin, TexasHeadquarters
2018Year Founded
$211.7MTotal Funding
SERIES_CCompany Stage
HealthcareIndustries
201-500Employees