Senior Manager, Business Operations
Talkiatry- Full Time
- Senior (5 to 8 years)
Candidates should possess 3-4 years of experience in management consulting, strategy & operations, provider network management, or related fields, along with strong data and analytic skills, including proficiency in Excel modeling and the ability to extract actionable insights from data. They should also be structured problem solvers capable of managing competing priorities.
The Network Operations Senior Associate will execute optimization and implementation of clinical network operations workflows, such as provider offboarding procedures and pay dispute investigation and resolution, optimize operational efficiency through initiatives to revise and automate processes, support clinical network capacity monitoring and implementation of staffing adjustments, manage ongoing monitoring and validation of provider payments and reimbursement processes, document internal operations playbooks and SOPs with aligned SLAs, and guide operational KPI development and escalate performance issues to relevant stakeholders.
Digital health platform for mindfulness and meditation
Headspace is a digital health platform focused on mindfulness and meditation, aimed at helping individuals improve their mental and physical well-being. The platform offers guided meditation sessions, daily mini-meditations, and exercises tailored for various needs such as sleep, stress, and anxiety. Users can access a limited selection of content for free, but a subscription to Headspace Plus unlocks the full range of services. This subscription model not only provides a steady revenue stream but also allows users to access comprehensive tools for mental health improvement. Headspace distinguishes itself from competitors by offering free access to its premium service for unemployed individuals, showcasing its commitment to supporting mental health during difficult times. The company's goal is to enhance the overall well-being of its users through accessible mindfulness practices.