Operational Excellence Program Manager at Republic Services

Phoenix, Arizona, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Waste Management, HRIndustries

Requirements

Deep understanding of HR processes, systems, compliance, and service delivery models
Demonstrated expertise in process improvement methodologies (Lean, Six Sigma, Agile, or equivalent)
Strong analytical mindset with the ability to translate complex data into actionable insights and business decisions
Exceptional stakeholder management, communication, and influence skills across all levels of the organization
Adept at managing competing priorities in a fast-paced, matrixed environment
Proven track record of driving automation, systems optimization, and operational scalability within HR functions
7 – 10 years of experience in HR Operations or HR Program Management, with proven success leading enterprise-scale programs or transformation initiatives

Responsibilities

Lead and deliver enterprise-level HR programs focused on process optimization, systems integration, and service delivery improvement
Define program strategy, objectives, KPIs, and success metrics to ensure clear alignment with HR and organizational priorities
Develop and manage detailed project plans, including timelines, budgets, milestones, risks, and stakeholder responsibilities
Implement process improvement frameworks to drive efficiency, eliminate redundancy, and streamline end-to-end HR workflows
Partner cross-functionally with HR Centers of Excellence, IT, Legal, Finance, and Compliance to ensure seamless execution of operational initiatives
Champion digital transformation efforts across HR platforms and systems to improve accuracy, scalability, and employee experience
Drive change management and communication strategies to ensure stakeholder engagement and adoption of new processes and systems
Conduct post-implementation reviews and establish continuous improvement cycles to sustain operational excellence and compliance
Perform other job-related duties as assigned or apparent

Skills

Key technologies and capabilities for this role

HR OperationsProcess ImprovementLeanSix SigmaAgileProject ManagementChange ManagementStakeholder ManagementSystems IntegrationDigital TransformationKPIsRisk Management

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Eligible employees can participate in comprehensive medical, dental, and vision coverage, health care and dependent care spending accounts, short- and long-term disability, life insurance, EAP, employee discounts, a retirement plan with generous company match, and an Employee Stock Purchase Plan.

What is the salary range for this role?

This information is not specified in the job description.

Is this position remote or does it require office work?

This information is not specified in the job description.

What skills and experience are required for this role?

Candidates need 7-10 years in HR Operations or Program Management leading enterprise-scale programs, deep understanding of HR processes and systems, expertise in process improvement methodologies like Lean, Six Sigma, or Agile, strong analytical skills, and exceptional stakeholder management in a fast-paced environment.

What makes a strong candidate for this Operational Excellence Program Manager role?

A strong candidate has a proven track record of driving automation, systems optimization, and operational scalability in HR functions, with expertise in leading cross-functional enterprise programs and process improvement frameworks.