[Remote] PX Operations Manager at Zoom

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Human ResourcesIndustries

Requirements

Bachelor's degree in related field
8-10 years of experience in HR operations or professional services
Experience with HR technologies (Workday, ServiceNow)
Experience implementing AI tools and automation solutions
Excellent project management capabilities
Experience designing and implementing HR operations either in individual organizations or in a professional services capacity
Knowledge of compliance and regulatory requirements across multiple regions
Experience with international HR operations, particularly in Europe
Excellent analytical skills with the ability to translate data into actionable insights
Excellent communication skills with the ability to explain complex concepts concisely to senior leaders
Innovative mindset with willingness to implement cutting-edge solutions

Responsibilities

Leading system and process automation initiatives, including implementing AI tools to streamline HR workflows and enhance employee self-service capabilities
Maintaining and optimizing Workday and other HR systems, identifying opportunities for automation and continuous improvement
Developing comprehensive documentation and policies that leverage AI tools for greater consistency and accessibility
Creating and maintaining reporting and analytics dashboards with AI-enhanced data visualization to support strategic decision-making
Managing organizational changes and transitions, utilizing automation tools to ensure smooth implementation
Coordinating international/regional HR projects with sensitivity to local requirements and compliance needs
Overseeing financial and compliance management processes with AI-assisted auditing and verification
Supporting recruitment and talent management processes through automation and data-driven insights
Developing effective presentation and communication materials leveraging AI tools for enhanced clarity and engagement
Partnering with stakeholders to understand requirements, implement solutions, and drive continuous improvement
Identifying opportunities to enhance employee experience through innovative AI solutions and process improvements

Skills

Key technologies and capabilities for this role

WorkdayAIautomationHR systemsdata visualizationanalyticsdashboardstalent managementrecruitmentcomplianceproject management

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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