Lead, Site Onboarding and Market Enablement
Orca Bio- Full Time
- Expert & Leadership (9+ years)
Candidates should possess a university degree or an extensive amount of practical knowledge gained through experience, and a minimum of 5 or more years of experience. They should have a solid understanding of critical metrics and their impact on the business and customer relationship, as well as functional knowledge of SPD & OR, significant understanding of surgeon preference, and good understanding of Joint Commission requirements.
The OnSite Team Lead will effectively partner with key stakeholders, cross-divisional sales teams, and cross-functional teams to drive account productivity and satisfaction, leading Tier 1 huddles and actively participating in hospital huddles. They will direct and guide the day-to-day function of the team to ensure OR efficiency and drive customer satisfaction, managing charge sheets and billing for the account. Additionally, they will provide in-service training, support and guide Sr. Specialists in identifying and creating Kaizen sheets, manage and coordinate Stryker and customer onboarding and compliance requirements, serve as a resource for the team, drive day-to-day engagement, performance, and activities, lead Program Management activities within the account, and assist with writing and delivering corrective action and common annual reviews.
Develops and manufactures medical devices and equipment
Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.