Operations Lead

Position Overview

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The Long-Term Stock Exchange (LTSE) is seeking a highly strategic and execution-focused Operations Lead to serve as a force multiplier to our Chief Operating Officer. This role is designed for someone who thrives at the intersection of strategy, operations, and executive enablement—ensuring enterprise goals are met, KPIs are tracked, and operational excellence is consistently delivered. This individual will work side-by-side with the COO—attending critical meetings, owning operational priorities, connecting dots across the enterprise, and codifying the systems that drive growth, mitigate risk, and deliver on business outcomes. This position will be a natural delegation partner for the COO, and provide backup support across the Operations team as needed.

About Us

Are you looking to make a meaningful impact through your work? Join us at the Long-Term Stock Exchange (LTSE). We are an SEC-registered national securities exchange designed to promote fair and orderly markets, as well as help long-term focused companies get the credit they deserve. We are an innovative business ecosystem dedicated to reimagining the role of capital markets for a more equitable and sustainable future. At LTSE, we work with companies to identify long-term investors that will value their efforts to prioritize sustainable, long-term growth. As part of our team, you will have the opportunity to leverage your diverse background and skills toward a compelling mission that delivers tangible results. By supporting businesses in creating multi-stakeholder value, we generate a positive ripple effect that benefits communities, employees, and beyond. Founded by Eric Ries, a visionary entrepreneur and creator of the Lean Startup methodology, LTSE offers a unique and rewarding environment where you can contribute to building a better future for all. Apply today.

Responsibilities

The Operations Lead’s responsibilities will span across five main areas: operational enablement, meeting & information management, cross-functional communication & coordination, enterprise insight & foresight, and executive administrative support. These responsibilities include, but are not limited to:

• Partner with the COO to execute strategic initiatives and ensure alignment across the LTSE enterprise.
• Monitor and report on enterprise-wide KPIs, goals, and OKRs, proactively identifying risks or delays.
• Design and maintain operational rhythms (cadence, check-ins, reviews) that keep the business accountable and focused.
• Serve as the COO’s primary thought partner in meetings—preparing materials, capturing notes, surfacing action items, and driving follow-up.
• Maintain clarity and continuity across initiatives by ensuring meeting outcomes translate into action and accountability.
• Optimize scheduling, workflow, and time management to maximize impact and operational efficiency.
• Act as an integrator across business functions, ensuring information flows efficiently and the right stakeholders are engaged at the right time.
• Own special projects or time-sensitive initiatives, managing them from idea to execution.
• Partner with the Executive Team on board material preparation and end-to-end board meeting project management.
• Anticipate operational needs before they arise; connect day-to-day decisions to the company’s long-term strategy.
• Codify frameworks and repeatable systems to scale enterprise knowledge and execution.
• Coordinate meeting logistics, calendaring, travel arrangements, and other administrative needs as needed.
• Oversee management of the NYC office location, ensuring mail is received, supplies are ordered, and building access is managed within compliance.

Who You Are

• A natural operator (doer) who excels at turning vision into action.
• A structured thinker and strong communicator with exceptional attention to detail.
• Comfortable handling both strategic conversations and