Shift5

Onsite Installer

North America

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Payment Processing, Retail TechnologyIndustries

Position Overview

  • Location Type: Onsite
  • Job Type: Installer
  • Salary: Not specified

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

An Onsite Services Installer is expected to complete full integration of Point-of-Sale systems and peripherals at merchant locations. This position requires coordination with merchants and Installation Coordinator to ensure all requirements are met before, during and after installation. Installers will work with our clients by promoting the highest level of service and professionalism. They are also required to train clients on POS ecosystems once installed. Representatives are also expected to acquire an in-depth understanding of the entire merchant processing industry.

Location

  • Jacksonville, Florida

Responsibilities

  • Installation, Configuration, and Training on any one of our several different software packages.
  • Site Surveys/ Network Troubleshooting.
  • Repair/replacement of network cabling.
  • Hardware/Software Troubleshooting.
  • Able to test hardware, software, and credit card processing with no or minimal remote support.
  • Post-installation, provide documentation and photos of work performed at each location.
  • Willingness to work flexible hours including on call, early mornings, late nights, and weekends, as required.
  • Practice safe driving habits.
  • Must have reliable transportation.
  • Ability to communicate effectively on the phone, emails, and work orders.
  • Tracking of expenses and submitting monthly expense reports.
  • Provide installation and feedback on new software/hardware while in beta testing.
  • Inventory management of equipment and requisition.
  • Participate in recurring training of Shift4 product suite.
  • Appointments that take place outside of your local area may require you to be away for several weeks at a time.

Qualifications

  • Good driving record
  • Willingness to travel on short notice
  • Able to work well with hand tools
  • Able to lift and carry up to 50 pounds
  • Experience running in-wall and exposed cabling
  • Technician background dealing with network/computer troubleshooting or installation
  • High school diploma or equivalent
  • Demonstrated proficiency in software, such as Microsoft Office Suite, and Google Docs
  • Friendly, enthusiastic and outgoing demeanor
  • Ability to learn and retain new information and concepts quickly
  • Ability to follow directions and strong follow-up
  • Proven good judgment and proactive decision-making skills
  • Ability to adapt to change

Application Instructions

  • Not specified

Company Information

  • Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world.
  • Website: www.shift4.com
  • We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Skills

Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
POS Systems
Customer Service
Communication Skills
Documentation
Inventory Management
Installation and Configuration
Training

Shift5

Observability platform for operational technology

About Shift5

Shift5 offers an observability platform that focuses on cybersecurity and data analytics for operational technology (OT) in defense and transportation sectors. The platform collects and analyzes data from onboard systems, such as buses and weapon systems, and is protocol-agnostic, allowing it to adapt to various data communication protocols. By providing real-time insights, Shift5 helps clients improve safety, maintenance scheduling, and threat detection. The company's goal is to enable better decision-making to enhance the reliability and performance of their fleets.

Kansas City, MissouriHeadquarters
2019Year Founded
$104.1MTotal Funding
SERIES_BCompany Stage
Data & Analytics, CybersecurityIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
401(k) Retirement Plan
401(k) Company Match
Employer-paid Life and Disability Insurance

Risks

Emerging OT cybersecurity startups could threaten Shift5's market share.
Rapid evolution of cyber threats may outpace Shift5's technological capabilities.
Economic downturns could lead to reduced budgets for cybersecurity solutions.

Differentiation

Shift5 offers a protocol-agnostic platform adaptable to any data communication protocol.
The company provides real-time, data-driven insights for defense and transportation sectors.
Shift5's platform enhances safety, availability, and resilience of operational technology assets.

Upsides

Growing demand for cybersecurity in transportation due to rising cyber threats.
Increased interest in predictive maintenance technologies to reduce costs and improve reliability.
U.S. Department of Defense's focus on cybersecurity presents opportunities for Shift5.

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