Onboarding Engineer (Infrastructure) at AHEAD

Gurugram, Haryana, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Minimum of 5+ years of related experience in supporting Windows / Linux in an enterprise environment
Experience with Windows, Active Directory, DHCP, DNS, and certificates
Linux OS configuration and troubleshooting preferred
A college degree or equivalent in Information Systems or related field. (Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education.)
Managed Services or Consulting experience is a plus
Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels
Skilled in achieving results in a customer centric environment
Self-motivated with the ability to work in a fast-paced environment
Experience with performance monitoring tools – Elastic, LogicMonitor, SolarWinds, etc
Ability to effectively interact with all levels of business via phone, written communication, and in person
Team collaboration, responsiveness, ability to multi-task
Strong sense of urgency, ability to set priorities and perform the job with little guidance

Responsibilities

Configure infrastructure in the client environment to be added into monitoring including Network, Server, Storage, Backup, Data Protection, Hyperconverged, ESXi, and other infrastructure
Create client technical documentation
Communicate the status of the onboarding project tasks
Ensure that clients’ infrastructure is healthy, stable, documented, and configured with accepted technical best practices
Serve as a technical subject matter expert and as an escalation point on complex monitoring issues for the Managed Services team

Skills

Key technologies and capabilities for this role

WindowsLinuxActive DirectoryDHCPDNSCertificates

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a fully remote position.

What is the salary for this Onboarding Engineer role?

This information is not specified in the job description.

What skills and experience are required for this role?

Candidates need a minimum of 5+ years supporting Windows/Linux in enterprise environments, experience with Windows, Active Directory, DHCP, DNS, and certificates, plus strong communication, customer focus, and self-motivation.

What is the company culture like at AHEAD?

AHEAD prioritizes a culture of belonging where all perspectives are valued, respected, and heard, empowering everyone to speak up and drive change, and they are committed to equal opportunity and diversity.

What makes a strong candidate for this Onboarding Engineer position?

Strong candidates are eager to learn, customer-focused, effective communicators, self-initiating, and able to perform tasks with little oversight, with relevant technical experience and managed services background as a plus.

AHEAD

Digital transformation and cloud consulting services

About AHEAD

AHEAD specializes in digital transformation services, focusing on helping medium to large enterprises modernize their IT infrastructure. The company offers a range of services including cloud migration, automation, and infrastructure optimization, primarily using Microsoft Azure. AHEAD's products work by providing tailored consulting and managed services that guide clients through the complexities of digital transformation. What sets AHEAD apart from its competitors is its deep expertise in cloud solutions and a strong client-centric approach, which has been validated by achieving Gold Cloud Platform Competency with Azure. The company's goal is to empower organizations to take control of their digital transformation journeys and achieve sustainable success.

Chicago, IllinoisHeadquarters

2007Year Founded

BUYOUTCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Risks

Emerging cloud service providers offer similar services at lower costs.

Rapid technological advancements may outpace AHEAD's solution updates.

Economic downturns could reduce spending on digital transformation projects.

Differentiation

AHEAD specializes in digital transformation with a focus on cloud solutions.

The company achieved Gold Cloud Platform Competency with Microsoft Azure.

AHEAD offers tailored solutions for cloud migration and infrastructure optimization.

Upsides

Increased demand for hybrid cloud solutions aligns with AHEAD's expertise.

Growing interest in AI-driven IT operations presents new opportunities for AHEAD.

The rise of edge computing offers AHEAD opportunities in edge-to-cloud solutions.

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