Onboarding Consultant

United States

Apply with AI Apply

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare TechnologyIndustries

Requirements

Candidates should have at least 3 years of experience in onboarding, implementation, or training roles within healthcare, health tech, EHR systems, or healthcare analytics/claims-based products. Proven project management experience is required, along with experience in healthcare IT training, including designing and delivering training to various user roles and skill levels. A consultative, customer-first mindset and excellent people and communication skills are also essential.

Responsibilities

The Onboarding Consultant will serve as the primary point of contact for new customers, guiding them through the onboarding process and ensuring a seamless, engaging, and successful experience. Responsibilities include leading end-to-end implementation, workflow analysis, configuration, and training, while consulting with customers on best practices and use cases. The role involves developing and delivering tailored training sessions, tracking adoption metrics, building strong customer relationships, and continuously improving onboarding processes.

Skills

Customer Onboarding

Implementation

Training

Product Adoption

Customer Success

Healthcare Solutions

Trella Health

Healthcare data analytics solutions provider

About Trella Health

Trella Health provides healthcare data analytics solutions to various clients in the healthcare sector, including home health and hospice providers, skilled nursing organizations, Accountable Care Organizations (ACOs), Direct Contracting Entities (DCEs), and health systems. The company collects and analyzes data to help healthcare providers make informed decisions, enhance patient outcomes, and grow their businesses. Trella Health's analytics solutions offer complete visibility into growth and performance, allowing clients to identify areas for improvement. The products integrate with existing systems like Customer Relationship Management (CRM) and Electronic Medical Records (EMR), facilitating easier access to necessary data. Unlike many competitors, Trella Health focuses on continuous improvement of its solutions based on user feedback. The goal of Trella Health is to empower healthcare organizations to optimize their operations, improve patient care, and drive sustainable growth.

Atlanta, GeorgiaHeadquarters

2015Year Founded

$5.1MTotal Funding

EARLY_VCCompany Stage

Data & Analytics, HealthcareIndustries

51-200Employees

Benefits

Health Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Paid Vacation

Flexible Work Hours

Company Equity

Risks

Increasing Medicare Advantage enrollment may reduce Fee-For-Service data availability.

Decrease in skilled home health agencies limits data for Trella's analytics solutions.

New data set integrations may require significant resources and alignment with customer needs.

Differentiation

Trella Health is an 'Innovator' in CMS's Virtual Research Data Center Program.

Access to 100% of Medicare Part A and B claims data sets Trella apart.

Trella integrates CRM and EMR systems, enhancing data accessibility for healthcare providers.

Upsides

Growing demand for data-driven healthcare solutions boosts Trella's market potential.

Expansion of telehealth services increases need for Trella's comprehensive data analytics.

Rising importance of value-based care models supports Trella's advanced analytics adoption.

Land your dream remote job 3x faster with AI

Try Jobo Free