[Remote] Revenue Cycle Analyst at Luna Physical Therapy

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Physical TherapyIndustries

Requirements

Candidates must possess a Bachelor's degree in Healthcare Administration, Business, Data/Analytics, or equivalent work experience, along with 2-3+ years of experience in healthcare revenue cycle management or data analytics supporting healthcare operations. Required skills include hands-on experience with claims analysis, denial management, and payer performance reporting, strong analytical abilities to translate data into actionable insights, proficiency with Excel/Google Sheets, and expertise in SQL and Tableau, Power BI, or other visualization tools. Familiarity with healthcare RCM processes, working knowledge of platforms like TalkDesk or HubSpot, clear communication skills for explaining findings to non-technical stakeholders, and high organization with adaptability in fast-paced environments are also necessary.

Responsibilities

The Revenue Cycle Analyst will analyze revenue cycle data from internal systems and payer portals to identify trends and performance gaps, monitoring claims, denials, reimbursements, and payer performance through daily/weekly reporting. Responsibilities include tracking KPIs, performing root cause analysis on denials, rejections, and delayed payments, and recommending corrective actions. The role involves developing reports, dashboards, and visualizations for leadership, partnering with RCM staff to streamline workflows and improve clean-claim rates, and providing ad hoc analysis, data requests, and technical support to revenue cycle leadership.

Skills

Revenue Cycle Management

Data Analytics

Claims Analysis

Denial Management

Payer Performance Reporting

Root Cause Analysis

Reporting

Dashboards

Data Visualization

Workflow Streamlining

KPI Tracking

Luna Physical Therapy

Home-based personalized physical therapy services

About Luna Physical Therapy

Luna provides personalized physical therapy services directly to patients in their homes. The company focuses on a variety of clients, including those recovering from surgeries, individuals with chronic pain, and athletes needing rehabilitation. Each therapy session lasts between 45 to 55 minutes, allowing therapists to give full attention to patients, which helps speed up recovery and minimize the number of sessions required. All therapists are licensed and have an average of over 10 years of experience, ensuring expert care. Luna's services are covered by insurance, making them accessible to more patients without extra costs. They also bring all necessary equipment to the patient's home and offer flexible appointment times throughout the week, catering to busy schedules. Luna stands out from competitors by emphasizing convenience, personalized care, and a focus on home healthcare.

Menlo Park, CaliforniaHeadquarters

2018Year Founded

$59MTotal Funding

SERIES_BCompany Stage

HealthcareIndustries

501-1,000Employees

Risks

Increased competition from other in-home healthcare providers may dilute Luna's market share.

Reliance on insurance billing poses risks if reimbursement rates change unfavorably.

Rapid expansion may challenge Luna's ability to maintain quality care and satisfaction.

Differentiation

Luna offers personalized in-home physical therapy, unlike traditional facility-based services.

Luna's therapists are licensed, board-certified, and average over 10 years of experience.

Luna's AI division enhances patient care with Auto Charting and scheduling chatbots.

Upsides

Luna's partnerships with health systems expand access to in-home therapy services.

Luna's new clinical programs reduce MSK care costs and improve patient outcomes.

High patient satisfaction and rapid expansion position Luna as a market leader.

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