NYC Showroom Manager at Columbia Sportswear Company

New York, New York, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Wholesale, Apparel, SportswearIndustries

Requirements

Bachelor’s Degree in business, communications, or similar field preferred; or equivalent combination of training and experience
5+ years’ experience in a business environment, preferably in facility management, operations, customer support, or customer service in the apparel industry (outdoor, sportswear, or apparel experience a plus)
Strong project management skills: highly organized, excellent attention to detail, ability to multi-task and prioritize
Proficiency in Microsoft Office and strong spreadsheet skills
Demonstrated understanding of business process development and improvement
Excellent written and verbal communication skills
Physical ability to use telephone, computer hardware/software, sit and stand for extended periods, and lift/carry up to 35 pounds
Highly organized with strong attention to detail and the ability to manage multiple priorities
Creative problem solver who can adapt processes and find solutions quickly
Customer-centric, understanding the voice and needs of wholesale partners
Flexible and adaptable, thriving in a fast-paced environment
Relationship builder who collaborates effectively across teams

Responsibilities

Drive excellence in showroom presentation and merchandising for seasonal sell-in
Manage all aspects of showroom operations, including initiatives, policies, and procedures
Support seasonal sell-in through sample processing and management, customer product presentations, and meetings
Own process management and streamline workflows for efficiency
Oversee facility maintenance and resolve issues related to Wi-Fi, AV, cleaning, recycling, pest control, and other services
Handle daily UPS/FedEx shipping and receiving
Organize and maintain selling materials and sales tools (print books, swatches, etc.)
Maintain office supplies and manage food/beverage and catering for meetings
Provide account assistance, including answering procedural questions, supporting complex orders, and managing requests for product data and assortments
Maintain positive communication with Columbia and Sorel management, staff, and other departments to ensure smooth operations
Maintain a high level of customer service by supporting Key Account Executives, Regional Sales Managers, the sales team, and wholesale customers
Serve as the primary point of contact for showroom operations, including managing daily activities, sample management, supporting sales teams, assisting with customer presentations, and representing the interests of regional retail customers to Columbia Headquarters

Skills

Key technologies and capabilities for this role

showroom managementmerchandisingfacility managementcustomer servicesample managementprocess managementshipping and receivinginventory organizationevent cateringsales supportrelationship building

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This is an onsite position in the NYC showroom.

What experience is required for the Showroom Manager role?

Candidates need 5+ years’ experience in a business environment, preferably in facility management, operations, customer support, or customer service in the apparel industry.

What key skills are needed for this job?

Required skills include strong project management, high organization, excellent attention to detail, proficiency in Microsoft Office with strong spreadsheet skills, and excellent written and verbal communication.

What education is preferred for this role?

A Bachelor’s Degree in business, communications, or similar field is preferred, or equivalent combination of training and experience.

What personal qualities make a strong candidate for Showroom Manager?

Ideal candidates are highly organized with strong attention to detail, creative problem solvers, customer-centric, flexible in fast-paced environments, and effective relationship builders.

Columbia Sportswear Company

Designs and sells outdoor apparel and gear

About Columbia Sportswear Company

Columbia Sportswear Company designs and sells a variety of outdoor clothing and gear, including jackets, shirts, pants, shorts, footwear, and accessories like hats and backpacks. Their products are aimed at outdoor enthusiasts, hikers, campers, and active individuals of all ages. Columbia's products are known for their quality and durability, setting them apart from competitors in the outdoor apparel market. The company operates through a direct-to-consumer model, selling via their website, retail stores, and partnerships with other retailers, which helps them reach a wide audience. Their goal is to provide high-quality outdoor gear that enhances the experience of those who enjoy outdoor activities.

Portland, OregonHeadquarters

1938Year Founded

$40KTotal Funding

IPOCompany Stage

Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

401(k) Company Match

401(k) Retirement Plan

Wellness Program

Employee Discounts

Mental Health Support

Risks

The new Cherry Hill Mall store may face challenges in a competitive retail environment.

The Vader Collection may not resonate with Columbia's core customer base.

Strategic shifts by new marketing leadership could impact brand loyalty.

Differentiation

Columbia Sportswear offers innovative outdoor apparel with a strong brand reputation.

The company employs a multi-channel sales strategy for broad market reach.

Columbia's collaborations, like the Star Wars collection, attract niche markets.

Upsides

The rise of outdoor activities post-pandemic boosts demand for Columbia's products.

Collaborations with franchises like Star Wars enhance brand visibility and appeal.

Direct-to-consumer sales and social media marketing reach younger demographics effectively.

Land your dream remote job 3x faster with AI

Try Jobo Free