Channel Account Manager
Apixio- Full Time
- Junior (1 to 2 years)
8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity. As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.
We are seeking an experienced and highly motivated Distribution Manager to lead and grow our strategic partnerships with our three primary distributors in the United States: Ingram Micro, TD Synnex, and ScanSource. This role is critical to the execution of our channel sales strategy and is directly accountable for driving quarter-over-quarter bookings growth and reseller recruitment through our distributor relationships.
You will serve as the primary liaison between our company and the distributors, ensuring alignment on sales targets, marketing initiatives, training programs, and partner enablement. This is a cross-functional role that requires collaboration with Sales, Marketing, Product, Finance, and Operations to optimize the performance of our two-tier channel.
Cloud communications and collaboration platform
8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.