National Account Manager

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

Candidates should possess at least 5 years of experience in channel, distribution, or partner management within the SaaS or technology sector, demonstrating a proven track record of successfully managing large distributor relationships, such as Ingram Micro, TD Synnex, and ScanSource. A deep understanding of the two-tier distribution model and indirect sales strategies is essential, along with strong sales acumen and the ability to consistently exceed revenue goals.

Responsibilities

As the National Account Manager, you will own and deepen strategic relationships with Ingram Micro, TD Synnex, and ScanSource, serving as the primary liaison between 8x8 and the distributors. You will drive distributor-led sales motions, develop joint business plans, analyze sales performance, and provide insights to maximize results. Additionally, you will be responsible for recruiting and activating new resellers via distributor networks, coordinating co-branded marketing campaigns, overseeing distributor training, and ensuring operational efficiency within the channel.

Skills

Channel Sales

Distributor Relationship Management

Partner Enablement

Sales Strategy

Cross-functional Collaboration

Marketing Coordination

Training Program Development

8x8

Cloud communications and collaboration platform

About 8x8

8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.

Campbell, CaliforniaHeadquarters

1987Year Founded

$253.1MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Risks

Increased competition from emerging players like Five9.

Potential security vulnerabilities from third-party integrations.

Rapid technological advancements may outpace current offerings.

Differentiation

8x8 holds over 125 patents, showcasing its commitment to innovation.

Recognized as a leader in Unified Communications by Gartner for 13 consecutive years.

Offers a comprehensive platform unifying customer engagement and internal communications.

Upsides

AI-powered insights enhance decision-making and customer satisfaction.

Video engagement capabilities offer dynamic and personalized customer interactions.

Strong global presence with support in over 55 countries.

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