Multi Services Assistant at Williams

Birmingham, England, United Kingdom

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Financial Services, Legal Services, Professional ServicesIndustries

Previous Post room and Reprographics experience preferable
Well presented, with excellent communication skills
Strong administration skills and fully conversant with Microsoft packages such as Word and Excel
Strong customer focus
Capable of taking initiative and developing solutions
Flexible and enthusiastic, self-starter who is keen to progress with a fast-growing company
Able to work alone as well as within a team
Attention to detail, ability to retain high concentration levels for extended periods of time

Ensuring that the post deadlines are kept to
Sort and distribute incoming, sort and stamp outgoing mail
Record all incoming/outgoing special mail, messenger, and courier companies
Arrange all deliveries and collection times with mail, messenger, and courier companies
Prioritise jobs and run them to meet customer requirements and deadlines
Provide high quality photocopying and scanning as per customer instructions
Copy documents using large Photocopiers
Scan documents using large scanners
Manage outlook inbox and email customers if required
Reschedule deadlines with customers
Enter job details onto a workflow application accurately
Quality check documents so they are of a high standard with minimal errors
Maintain equipment to a good working order and troubleshoot problems, place service calls when needed
Follow all stock and consumable procedures. Replenish copiers with all consumables
Deal with any customer enquires in a prompt and efficient manner
Accept requests for Williams Lea work, notifying customers of estimated completion time as appropriate
Anticipate customer’s needs and offer assistant wherever possible
Communicate with customers on job or deadlines issues
Manage client perception and company reputation
Working in a Customer service HUB and independently