Customer.io

Mid-Market Account Executive, Americas

Americas

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
MarTech, SaaSIndustries

Requirements

Candidates must have at least 2 years of experience in full-cycle B2B SaaS or MarTech sales, specifically handling mid-market accounts. Familiarity with sales methodologies like MEDDPICC is required, along with excellent written and verbal communication skills and strong problem-solving abilities. The role is open to candidates located in the Americas (Canada and the USA).

Responsibilities

The Account Executive will be responsible for building and managing a sales pipeline through self-sourced and SDR-supported leads to drive new customer acquisition. They will lead the full sales cycle from prospecting and discovery through demo and closing, focusing on new business within targeted accounts. This includes conducting discovery calls to understand customer needs, positioning solutions, collaborating with SDRs and Customer Success, and tracking individual sales metrics.

Skills

B2B SaaS sales
MarTech sales
Full-cycle sales
Prospecting
Demo
Closing
Pipeline management
Customer needs analysis
Solution selling
Sales reporting

Customer.io

Marketing automation for customer engagement

About Customer.io

Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.

Portland, OregonHeadquarters
2012Year Founded
$9.6MTotal Funding
SEEDCompany Stage
Consulting, Consumer SoftwareIndustries
201-500Employees

Benefits

Unlimited Paid Time Off
Paid Parental Leave
Health Insurance
401(k) Company Match
Healthy Lifestyle Budget
Remote Work Options
Co-working Space Rental Reimbursement
Professional Development Budget
Home Office Stipend
Sabbatical Leave

Risks

Increased competition from other platforms integrating with Vision Pro.
Reliance on Twilio SMS could pose risks if service issues arise.
Emergence of comprehensive notification solutions like Knock challenges market position.

Differentiation

Customer.io offers real-time audience segmentation for personalized messaging.
The platform supports A/B testing for continuous campaign optimization.
Customer.io integrates with Vision Pro for VR marketing campaigns.

Upsides

Integration with Apple Vision Pro opens new VR marketing opportunities.
Partnership with Twilio enhances robust SMS messaging solutions.
Participation in CEE Startup Challenge expands market reach and innovation.

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