[Remote] Mid-Market Account Executive, Americas at Customer.io

Americas

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

MarTech, SaaSIndustries

Skills

Key technologies and capabilities for this role

B2B SaaS salesMarTech salesFull-cycle salesProspectingDemoClosingPipeline managementCustomer needs analysisSolution sellingSales reporting

Questions & Answers

Common questions about this position

What experience is required for this Account Executive role?

Candidates need 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts, with proven success in new customer acquisition and closing deals.

Where must candidates be located for this position?

Candidates must be located in the UK, Ireland, or the Americas (Canada and the USA) to be considered.

What is the typical deal size for this role?

The role primarily handles mid-market accounts with deals typically under $50,000 ACV and shorter sales cycles.

What sales methodologies or skills are important for this position?

Familiarity with MEDDPICC or a similar framework for consultative selling is required, along with excellent written and verbal communication skills and strong problem-solving abilities.

How does this role collaborate with the team?

The role works closely with the SDR team for lead generation and feedback, and collaborates with Customer Success and Technical Support for smooth post-sale hand-offs.

Customer.io

Marketing automation for customer engagement

About Customer.io

Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.

Portland, OregonHeadquarters

2012Year Founded

$9.6MTotal Funding

SEEDCompany Stage

Consulting, Consumer SoftwareIndustries

201-500Employees

Benefits

Unlimited Paid Time Off

Paid Parental Leave

Health Insurance

401(k) Company Match

Healthy Lifestyle Budget

Remote Work Options

Co-working Space Rental Reimbursement

Professional Development Budget

Home Office Stipend

Sabbatical Leave

Risks

Increased competition from other platforms integrating with Vision Pro.

Reliance on Twilio SMS could pose risks if service issues arise.

Emergence of comprehensive notification solutions like Knock challenges market position.

Differentiation

Customer.io offers real-time audience segmentation for personalized messaging.

The platform supports A/B testing for continuous campaign optimization.

Customer.io integrates with Vision Pro for VR marketing campaigns.

Upsides

Integration with Apple Vision Pro opens new VR marketing opportunities.

Partnership with Twilio enhances robust SMS messaging solutions.

Participation in CEE Startup Challenge expands market reach and innovation.

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