Mid Market Account Executive at Servian

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Technology, AI, IT ServicesIndustries

Requirements

2–5 years of full-cycle B2B SaaS sales experience, ideally in an outbound-driven environment with consistent quota attainment
Proven success selling technical or workflow automation solutions to IT, Security, or Engineering leaders
Skilled at managing complex, multi-stakeholder sales cycles (1–4 months) with VP/C-suite decision-makers
High-agency operator — thrives in ambiguity, builds pipeline from scratch, and helps shape process
Exceptional communication, storytelling, and demo skills
Based in or willing to work from our San Francisco HQ five days a week, with travel to customers or events as needed

Responsibilities

Own the full sales cycle — from pipeline generation to close — across key accounts
Develop deep customer understanding, mapping IT and Security org structures and aligning multiple stakeholders around business value
Deliver consultative, technical demos that showcase how Serval’s AI agents automate workflows across onboarding, access, and service requests
Collaborate cross-functionally with product, marketing, and engineering to shape roadmap and messaging based on customer feedback
Run a disciplined sales process: consistent pipeline hygiene, crisp next steps, and accurate forecasting
Contribute to GTM playbooks — refining outbound motions, ICP definitions, and sales collateral
Represent Serval at industry events and customer meetings (travel ≈ once per quarter)

Skills

Key technologies and capabilities for this role

SaaS SalesOutbound ProspectingFull Sales CycleConsultative SellingTechnical DemosPipeline GenerationStakeholder ManagementIT SalesSecurity Sales

Questions & Answers

Common questions about this position

Is this role remote or onsite?

The role is onsite and requires being based in or willing to work from the San Francisco HQ five days a week, with some travel to customers or events.

What experience is required for this Mid-Market Account Executive role?

Candidates need 2–5 years of full-cycle B2B SaaS sales experience in outbound-driven environments with quota attainment, proven success selling technical or workflow automation to IT/Security leaders, and skills in managing complex multi-stakeholder sales cycles.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Serval?

Serval is a fast-growing startup building an AI platform for IT teams, with a founding go-to-market team where you'll partner closely with founders, product, and engineering to shape the commercial motion in an ambiguous, high-agency environment.

What makes a strong candidate for this role?

Strong candidates have 2–5 years of quota-attaining B2B SaaS sales experience in outbound environments, success selling to IT/Security leaders, exceptional demo and storytelling skills, and thrive in building from zero at high-velocity SaaS companies.

Servian

Data analytics and digital solutions provider

About Servian

Servian focuses on data analytics, digital solutions, customer engagement, and cloud services, helping businesses improve decision-making and performance. They build strong data foundations and develop analytics capabilities using machine learning and deep learning to create engaging customer experiences. What sets Servian apart is their customer-centric approach, which emphasizes understanding client needs and leveraging customer data for insights. Their goal is to empower businesses to use data and technology to enhance efficiency and drive innovation.

Sydney, AustraliaHeadquarters

2008Year Founded

ACQUISITIONCompany Stage

Data & Analytics, Consulting, AI & Machine LearningIndustries

501-1,000Employees

Risks

Emerging firms offering similar services at lower costs threaten Servian's market share.

Rapid AI advancements may outpace Servian's integration capabilities.

In-house data analytics development by companies could reduce demand for Servian's services.

Differentiation

Servian specializes in data analytics, digital solutions, and customer engagement.

The company offers end-to-end solutions including data management and cloud infrastructure.

Servian's customer-centric approach prioritizes understanding and meeting client needs.

Upsides

Growing demand for cloud-native data analytics boosts Servian's market potential.

AI-driven customer engagement platforms enhance user experiences and retention rates.

Low-code platforms enable faster deployment, appealing to non-technical users.

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