Microbiology Laboratory Supervisor at Zoetis

Louisville, Kentucky, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Veterinary Diagnostics, BiotechnologyIndustries

Requirements

Complete understanding of all ZRL Microbiology processes including safety practices, quality control, and testing procedures from set-up to reporting through the laboratory information system, including antimicrobial susceptibility testing (AST)
Highly skilled in microbiology with expertise in culture/PCR results interpretation, laboratory information system (LIS) utilization for accessioning, requisition maintenance, test ordering, and batch reporting
Ability to perform and oversee all antimicrobial susceptibility testing (AST) procedures and platforms, including troubleshooting
Knowledge of Select Agent Safety Protocols, identification, and reporting requirements
Strong leadership abilities, including mentoring/training junior team members, delegating tasks, handling complex problem-solving, and triaging samples
Effective communication skills to engage with Lab Manager, Medical teams, and colleagues; utilize Salesforce for customer service issues
Capability to perform literature reviews and stay current on microbiology/molecular topics (e.g., assay development, antimicrobial resistance, CLSI guidelines, emerging diseases, culture techniques)
Understanding of EH&S biosafety requirements and ability to ensure team compliance

Responsibilities

Serve as a ZRL Veterinary Microbiology subject matter expert, assisting team with difficult culture/PCR cases
Perform all reporting of results and manager review in LIS
Perform and oversee AST procedures and platforms, troubleshooting as needed
Perform and oversee work in accordance with Select Agent Safety Protocols, identification, and reporting
Engage with Medical colleagues to resolve customer service issues using Salesforce
Ensure operation and maintenance of all microbiology/molecular instruments and equipment
Delegate tasks to maintain smooth workflow in high-volume environment
Engage with Medical Leadership to improve processes, eliminate waste, and maintain quality
Work with department staff to identify and develop personal/professional growth opportunities
Establish, maintain, and improve relationships with peers, colleagues, medical team, and lab support leaders; collaborate with other supervisors/managers on strategic/operational objectives
Develop, enforce systems, policies, procedures, and productivity standards; hold team accountable
Maintain quality and customer service goals by collaborating with Head of Quality and Customer Service Management; analyze/resolve problems; recommend/implement improvements
Drive non-conforming event management investigations, root cause analysis, corrective/preventative actions, and effectiveness checks
Monitor testing turnaround times; provide reports and analysis for metrics not meeting expectations
Train colleagues, perform advanced quality control, and manage complex reporting/identification (assist/delegate to senior staff)

Skills

Key technologies and capabilities for this role

MicrobiologyPCRCulture TechniquesAntimicrobial Susceptibility Testing (AST)Laboratory Information System (LIS)Quality ControlSample TriageTrainingLeadership

Questions & Answers

Common questions about this position

What is the work schedule for the Microbiology Laboratory Supervisor?

The schedule is Monday - Friday from 8:00 AM to 4:30 PM, full-time.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What key skills are required for the Microbiology Laboratory Supervisor role?

Required skills include microbiology expertise such as culture/PCR interpretation, antimicrobial susceptibility testing (AST), laboratory information system (LIS) usage, leadership, communication, complex problem-solving, and Select Agent safety protocols.

What leadership responsibilities does the Microbiology Laboratory Supervisor have?

The role involves mentoring and training junior team members, delegating tasks, overseeing lab operations and workflow, and working closely with the Lab Manager and Medical teams.

Is relocation assistance provided for this position?

Relocation assistance is available for the right candidate.