[Remote] Technical Application Specialist I - Midwest/Central US at Abbott

United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, DiagnosticsIndustries

Requirements

Candidates must be based in the Midwest/Central United States, preferably near a major airport in Wisconsin, Nebraska, or Michigan. The role requires the ability to travel Monday through Friday with significant overnight travel. A strong understanding of Abbott's Diagnostic Division's highest complexity instruments and reagents is necessary.

Responsibilities

The Technical Application Specialist I will serve as the primary contact for complex instrument and assay integration and training for Abbott's Diagnostic Division customers and field personnel. Responsibilities include troubleshooting and resolving instrument and reagent problems onsite or remotely, documenting information into the complaint handling system, leading multi-site/multi-instrument integrations, conducting customer interviews, planning and executing onsite integration processes, assisting customers with regulatory and validation requirements, providing customer training, managing integration timelines, and performing troubleshooting to improve customer self-sufficiency. The specialist will also investigate problems, diagnose causes, provide solutions, and document complaints accurately for the CAPA Quality Sub-System.

Skills

Instrument Integration

Assay Integration

Customer Support

Troubleshooting

Technical Training

Diagnostic Instruments

Reagent Problem Resolution

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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