Payment Operations Specialist
ABC Legal ServicesSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
SoftwareIndustries
Requirements
Candidates should possess the ability to work independently on projects and processes with general supervision, practical knowledge of applicable work areas, and the ability to situationally adapt and understand new technology/processes as per partner requirements. A highly analytical and data-driven mindset is also required, along with excellent time management and organizational skills.
Responsibilities
The Merchant Application Specialist will provide support to the Merchant Operations team with a high attention to detail, research and analyze findings, document findings, ensure all necessary documentation for merchant application is complete before submission to GPI, facilitate communications and information transfer between partner and external payment processor, manage and report escalations for both partners and third parties, follow a range of internal processes and use multiple systems to ensure successful partner onboarding, meet with partners to assist in the activation of their products, respond to partner inquiries in a timely and accurate manner, and ensure internal and external documentation is up to date.
Skills
Project Management
Data Analysis
Communication
Documentation
Time Management
Organizational Skills
Adaptability
Self-Motivation
ConnectWise
Software platform for IT business management
About ConnectWise
ConnectWise provides a software platform designed for Technology Solutions Providers (TSPs) to manage their business operations effectively. The platform includes tools for business management, remote monitoring and management, remote access, and automation of quotes and proposals, as well as conducting cybersecurity risk assessments. It integrates with numerous key vendors, creating a comprehensive ecosystem that supports various IT sector clients in managing their as-a-service business models. Unlike many competitors, ConnectWise emphasizes community engagement through its network, The IT Nation, which promotes collaboration and knowledge sharing among users. The goal of ConnectWise is to empower TSPs to streamline their operations and enhance their service offerings while fostering an inclusive culture that values diverse contributions from its employees.
Key Metrics
Tampa, FloridaHeadquarters
1982Year Founded
$569KTotal Funding
SEEDCompany Stage
Enterprise Software, CybersecurityIndustries
1,001-5,000Employees