Team Lead (Compute Team)
NeonSalary not specified
Full Time
Junior (1 to 2 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to assist management with supervision, including assigning duties, communicating goals and feedback, and training associates on processes and procedures
- Knowledge of member service approaches and techniques to resolve complaints and issues according to company guidelines
- Understanding of company policies, procedures, membership types, programs, benefits, and Open Door Policy
- Skills in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
- Capability to process memberships, upgrades, credit accounts, and encourage renewals
- Experience in sales, marketing events, and meeting membership goals
- Proficiency in acknowledging members, identifying needs, assisting with purchases, locating merchandise, guiding on self-service technology, handling transactions, and filling club pick up orders
- Ability to oversee areas including handling claims/returns, zoning, arranging merchandise, identifying shrink/damages, managing carts/flatbeds, assisting with transport, using cart retrieval equipment, and maintaining parking lot cleanliness
- Competence in completing accounting records, files, transactions, following procedures, providing register funds, creating/interpreting financial reports, assisting investigations, preparing deposits/Cash Fund Transfers, and investigating overages/shortages while maintaining confidentiality
- Skills in developing, communicating, and implementing processes by collaborating, analyzing information, monitoring progress, and identifying improvements
- Demonstrated promotion of compliance with policies, procedures, ethics, and integrity, including guiding others and using Open Door Policy
- Leadership in teams by sharing resources, determining needs/priorities, coordinating assignments, providing feedback, and adapting to change
Responsibilities
- Assist management with supervising associates by assigning duties, communicating goals/feedback, training on processes/procedures, providing direction on member service, ensuring policy compliance, supporting Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
- Communicate and support membership by providing information on types/programs/benefits, processing memberships/upgrades/credit accounts, encouraging renewals, participating in sales/marketing events, maintaining documentation, meeting membership goals, and promoting Sam's Club value
- Provide and ensure member service by acknowledging members, identifying needs, assisting with purchases, locating merchandise, guiding on self-service technology, handling transactions at registers/self-checkout, and filling club pick up orders
- Oversee assigned area by handling claims/returns, zoning, arranging/organizing merchandise, identifying shrink/damages, maintaining carts/flatbeds, assisting with item transport, using cart retrieval equipment per policies, and keeping parking lot clean
- Complete accounting records, files, transactions, and documentation by following procedures, providing register funds, creating/interpreting financial reports, assisting investigations, preparing deposits/Cash Fund Transfers, investigating cash discrepancies, and maintaining confidentiality/accuracy
- Develop, communicate, and implement processes/practices to meet business needs by collaborating with managers/co-workers/customers/partners, analyzing/applying information, monitoring progress/results, and addressing improvements
- Demonstrate, promote, and support compliance with policies/procedures/ethics/integrity by explaining/guiding/demonstrating application, implementing action plans, using Open Door Policy, and assisting management with corrections
- Lead and participate in teams by using/sharing resources/information/tools, determining customer/business needs/priorities, coordinating/executing assignments, providing advice/feedback/support for timelines/quality, and modeling adaptation to change/challenges
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the salary range for the Member Team Lead role?
This information is not specified in the job description.
What are the key responsibilities that show required leadership skills?
The role requires assisting management with supervision by assigning duties, communicating goals and feedback, training associates, providing direction on member service, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Does the company emphasize an open culture for feedback?
Yes, the role supports the Open Door Policy, which promotes open communication, and demonstrates compliance with company policies, procedures, and standards of ethics and integrity.
What experience makes a strong candidate for this team lead position?
Strong candidates will have supervisory experience in retail or member service, skills in training and coaching associates, knowledge of membership sales and financial processes, and the ability to ensure compliance with company policies.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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