Assistant Manager, Acquisition
DraftKingsSalary not specified
Full Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to assist management with supervision, including assigning duties, communicating goals and feedback, and training associates on processes and procedures
- Knowledge of member service approaches and techniques to resolve complaints and issues according to company guidelines
- Understanding of company policies, procedures, Open Door Policy, and compliance standards
- Experience in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
- Capability to communicate and support membership information, process memberships, upgrades, credit accounts, and encourage renewals
- Skills in sales, marketing events, and meeting membership goals
- Proficiency in providing member service, including acknowledging members, assisting with purchases, locating merchandise, guiding on self-service technology, handling transactions, and filling club pick up orders
- Ability to oversee area operations, including handling claims/returns, zoning, organizing merchandise, identifying shrink/damages, managing carts/flatbeds, assisting with transport, using cart retrieval equipment, and maintaining parking lot cleanliness
- Competence in completing accounting records, transactions, financial analysis, investigations, deposits, Cash Fund Transfers, and maintaining confidentiality/accuracy of financial and personal information
- Skills in developing, communicating, and implementing processes by collaborating with managers, co-workers, customers, and partners; analyzing information; monitoring progress; and addressing improvements
- Ability to demonstrate, promote, and support compliance with ethics, integrity, policies, and procedures, including using Open Door Policy and correcting issues
- Leadership in teams by sharing resources, determining needs/priorities, coordinating assignments, providing feedback/support, and adapting to change
Responsibilities
- Assist management with supervising associates by assigning duties, communicating goals/feedback, training on processes/procedures, providing direction/guidance on member service, ensuring policy compliance, supporting Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
- Communicate and support membership by providing information on types/programs/benefits, processing memberships/upgrades/credit accounts, encouraging renewals, participating in sales/marketing events, completing marketing recaps/documentation, meeting membership goals, and promoting Sam's Club products/services
- Provide and ensure member service by acknowledging members, identifying needs, assisting with purchasing decisions, locating merchandise, guiding on self-service technology, assisting with transactions/registers/self-checkout, and filling club pick up orders
- Oversee assigned area by handling claims/returns, zoning the area, arranging/organizing merchandise, identifying shrink/damages, organizing/maintaining carts/flatbeds, assisting members with transporting items, utilizing cart retrieval equipment per policies, and maintaining parking lot cleanliness
- Complete accounting records, files, transactions, and documentation by following procedures, providing register funds, creating/interpreting financial reports, assisting investigations, preparing deposits/Cash Fund Transfers, investigating overages/shortages, and maintaining confidentiality/accuracy
- Develop, communicate, and implement processes/practices to meet business needs by collaborating with stakeholders, analyzing/applying information, monitoring progress/results, and identifying/addressing improvements
- Demonstrate, promote, and support compliance with policies/procedures/ethics/integrity by explaining/guiding/demonstrating application, implementing action plans, using Open Door Policy, and assisting management with corrections
- Lead/participate in teams by using/sharing resources/tools, determining customer/business needs/priorities, coordinating/executing assignments, providing advice/feedback/support for timelines/quality, and modeling/adapting to change/challenges
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What is the salary range for the Member Team Lead role?
This information is not specified in the job description.
What are the key responsibilities that show required skills for this role?
Key skills include supervising associates, training on processes, resolving member complaints, processing memberships and transactions, handling accounting records, and ensuring compliance with company policies.
Does the company emphasize any specific policies or culture?
The role supports the Open Door Policy and promotes compliance with company policies, procedures, and standards of ethics and integrity.
What makes a strong candidate for the Member Team Lead position?
Strong candidates have experience in supervising associates, member service, membership sales, merchandising, accounting procedures, and process improvement while upholding company policies.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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