Abarca Health

Member Engagement Coordinator (scheduler)

Alpharetta, Georgia, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

Candidates should possess experience with various EMR systems, provider office administrative experience, and proficiency in Microsoft Office products, specifically MS Excel with intermediate skills. Excellent communication skills, both verbal and written, are required, along with strong customer service and problem-solving abilities, and excellent organizational skills with the capacity to multitask.

Responsibilities

The Member Engagement Coordinator will conduct direct member outreach via telephone, text, and email to engage patients for all assigned practices and providers, coordinate closely with practices to effectively leverage practice management systems, EMRs, and other tools to obtain patient data and perform outreach, adhere to all practice rules regarding documentation and access to various systems, appropriately document all dispositions in Vatica Health’s internal applications, initiate Vatica encounters once a visit is confirmed, and ensure compliance with all HIPAA Privacy and Security requirements.

Skills

EMR systems
Microsoft Office
Excel
Verbal communication
Written communication
Customer service
Problem-solving
Organizational skills

Abarca Health

Pharmacy Benefit Management services provider

About Abarca Health

Abarca Health provides Pharmacy Benefit Management (PBM) services, focusing on flexible and user-friendly solutions for health plans, employers, and government programs like Medicare and Medicaid. Its main product, the Darwin platform, allows clients to quickly implement and modify benefit designs while ensuring compliance with regulations. Abarca Health manages over $5.3 billion in drug spend and processes 100 million prescription claims annually, offering additional services like home delivery for prescriptions. The company's goal is to deliver exceptional service and innovative solutions in the PBM market.

Aventura, FloridaHeadquarters
2005Year Founded
VENTURE_UNKNOWNCompany Stage
HealthcareIndustries
501-1,000Employees

Benefits

PTO
Parental leave
Work flexibility
Health insurance
Wellness stipend
401k
Tuition reimbursement
Leadership development programs

Risks

Increased competition from Amazon Pharmacy and Mark Cuban's Cost Plus Drug Company.
Growing focus on specialty drugs may require platform adaptation.
Shift towards price transparency could pressure Abarca's pricing models.

Differentiation

Abarca Health's Darwin platform is highly adaptable and user-friendly.
The company offers innovative programs like Triple S en Casa for home delivery.
Abarca Health ensures compliance with ever-changing healthcare regulations.

Upsides

Abarca transitioned two million members to Darwin in 18 months, showing operational efficiency.
Collaboration with Blue Shield of California boosts Abarca's reputation in the PBM sector.
Recognition as a top IT workplace attracts top talent, driving innovation.

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