Job Description

Salary: $106.2K - $124.7K Location Type: Remote Employment Type: FullTime

Position Overview

Confluent is revolutionizing how data moves, enabling companies to react faster, build smarter, and deliver dynamic experiences. We are seeking self-motivated individuals who are eager to contribute to our mission and realize Confluent's enormous potential. This is an opportunity to chart your own path, take healthy risks, and solve big problems in a collaborative environment. We value diverse teams and offer ample opportunities for growth, regardless of career stage.

What You Will Do

• Resolve a wide range of customer issues with their Confluent deployments.
• Contribute to process development, helping to build a foundation for efficient growth and a best-in-class culture.
• Communicate with the core engineering team to provide real-time product feedback from the field.
• Improve product documentation and author knowledge base articles.
• Create and review product demos and internal tooling.
• Work closely with the team behind Apache Kafka.

What You Will Bring

• Excitement for learning about streaming data and becoming a domain expert in Apache Kafka.
• Experience in diagnosing, reproducing, and resolving customer issues.
• A desire to make customers successful through direct interaction.
• Willingness to work a Sunday to Thursday work schedule.
• Two out of the following three:
  • Experience troubleshooting applications running on Linux (e.g., resource contention, network bottlenecks).
  • Operational knowledge of Java applications (e.g., stack, jmap).
  • Experience with at least one mainstream distributed system (e.g., Kafka, Hadoop, Cassandra).

Company Information

Confluent is rewriting how data moves and what the world can do with it. Our platform puts information in motion, streaming in near real-time. We foster a culture where individuals ask hard questions, give honest feedback, and support each other. We believe in a collaborative environment with no egos or solo acts, just smart, curious humans pushing toward something bigger, together.

Come As You Are: Belonging is the baseline at Confluent. We work across time zones and backgrounds, recognizing that the best ideas come from diverse perspectives. We create space for everyone to lead, grow, and challenge what's possible.

Equal Opportunity Employer: We are proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.