Bilingual Referral Coordinator (Remote, Spanish Speaking)

United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, Non-profit, BiotechnologyIndustries

Requirements

Candidates must have at least one year of backend healthcare or operations experience in a fast-paced healthcare environment, providing administrative and operational support. They should be confident in owning their role, proposing solutions, and possess strong technical skills with comfort in utilizing multiple technologies. Bilingual proficiency in English and Spanish is required, along with a results-driven attitude and reliability in an ever-changing environment.

Responsibilities

The Referral Coordinator will process, track, and coordinate patient referrals to ensure timely appointment scheduling, including PCP and specialist appointments. They will coordinate with pharmacies, verify patient PCP and insurance information (including prior authorization requirements), and manage the Release of Information process. Additionally, the role involves assisting with non-urgent patient follow-up and information collection, acting as a liaison between patients, providers, plans, and the internal team, and championing patient care continuity by navigating insurance and healthcare requirements.

Skills

Spanish

Referral Coordination

Community Health

Data-driven technology

Care Coordination

Communication

Problem-Solving

Pair Team

Connects vulnerable patients with local care teams

About Pair Team

Pair Team connects vulnerable patients with local care teams that provide physical, mental, and social services. They achieve this by partnering with large healthcare providers, hospitals, health systems, municipalities, shelters, and social support services. The company focuses on whole-person care, offering their services for free to patients by coordinating resources across their partner network. This model is funded through the Enhanced Care Management benefit of Medi-Cal, ensuring no cost to patients. Additionally, Pair Team compensates community partners for their involvement in patient care, creating a revenue stream for these organizations. They also provide extra support like virtual urgent care, free grocery delivery, and housing navigation, which enhances patient care and eases the workload for healthcare staff. Pair Team stands out by specifically targeting vulnerable populations and collaborating closely with community organizations to deliver comprehensive care.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$18.5MTotal Funding

SERIES_ACompany Stage

Social Impact, HealthcareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Vacation Policy

401(k) Retirement Plan

Phone/Internet Stipend

Risks

Over-reliance on Medi-Cal funding poses financial risks with policy changes.

Rapid expansion may strain operational capabilities and affect service quality.

AI integration could lead to data privacy concerns and regulatory challenges.

Differentiation

Pair Team integrates social support services into healthcare for vulnerable communities.

They offer a tech-enabled care team model for safety-net primary care systems.

Pair Team provides whole-person care as a free service to patients.

Upsides

Recent $9M funding will help expand Pair Team's network and scale operations.

CalAIM initiative offers significant opportunities for Pair Team's service expansion.

Appointment of Nate Favini as CMO could drive innovation in clinical services.

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